Pharmacy Assistant 药剂师助理

BIG Pharmacy Healthcare Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading pharmacy chain in Kuala Lumpur seeks a passionate individual to join as a Pharmacy Assistant. The role involves providing professional advice on health and beauty care, assisting with drug dispensing, and ensuring customer satisfaction. The ideal candidate should have at least a Diploma in Pharmacy, exhibit strong customer service skills, and be able to communicate effectively in English and Bahasa Malaysia. The position requires shift work, including weekends and public holidays.

Qualifications

• Possess minimum Diploma in Pharmacy or equivalent.
• Good interpersonal and communication skills.
• A friendly and engaging personality.
• Outspoken with strong customer service skills.

Responsibilities

• Provide professional advice and service in pharmaceutical care.
• Assist the pharmacist in dispensing drugs.
• Engage customers in friendly conversations.
• Manage and monitor inventory, stock, and expired products.

Skills

Good interpersonal and communication skills

Friendly and engaging personality

Strong customer service skills

Sales-oriented mindset

Education

Minimum Diploma in Pharmacy or equivalent

Job description

Overview

BIG Pharmacy has grown progressively from a neighbourhood pharmacy to one of Malaysia’s leading pharmacy chains. We are expanding rapidly with over a hundred outlets throughout Malaysia.

Are you passionate in providing a great customers’ experience and educating customers to “BeInGoodhealth”? If yes, we want you to join us and grow with our BIG family!

Job Responsibilities

• Provide professional advice and service in pharmaceutical care as well as general advice on health and beauty care to customers.
• Assist the pharmacist in dispensing drugs and other duties.
• Be an ambassador of BIG Pharmacy in providing great customer experience.
• Attend to customers’ inquiries in a professional manner, helping customers in identifying and purchasing required products.
• Engage customers in a friendly conversation and suggestive up selling.
• Ensure product display and visibility according to merchandising and inventory guidelines.
• Manage and monitor inventory, stock, and expired products.
• Ensure stock availability and provide alternative if necessary.
• Keep up to date with current promotions and displays.
• Assist on goods receiving, replenishment and stock take.
• Maintain store cleanliness and security at all time.
• Able to do cashiering tasks.
• Any other ad-hoc tasks as and when assigned from time to time.

Job Requirements

• Possess minimum Diploma in Pharmacy or equivalent (candidates without related qualification shall be considered as Sales Assistant role).
• Good interpersonal and communication skills.
• Having a friendly and engaging personality.
• Outspoken, strong customer service skills and sales-oriented mindset.
• Required language: English, Bahasa Malaysia (those with Mandarin language skill will be an added advantage)
• Able to work on shifts rotation, weekends, and public holidays.