Personalization Operations Specialist — SFMC & Omnichannel

Daimler Trucks North America LLC; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive company is looking for a Personalization Operations Specialist in Puchong, Malaysia. The role involves delivering personalized experiences across various channels using Salesforce Marketing Cloud. The ideal candidate should have over 2 years of Digital Marketing experience, with a strong emphasis on email marketing, and experience in campaign management. Responsibilities include collaborating cross-functionally to ensure optimal implementation and monitoring of personalized customer journeys. A Bachelor's degree and familiarity with HTML/CSS are required.

Qualifications

• 2+ years of Digital Marketing experience with email marketing focus.
• Hands-on experience in managing campaign deliveries and cross-team collaboration.
• Familiarity with HTML/CSS and digital content management is a plus.

Responsibilities

• Deliver personalized experiences via Salesforce Marketing Cloud Personalization.
• Support implementation of customer journeys and email templates.
• Monitor KPIs and provide actionable insights for markets.

Skills

Digital Marketing

Email Marketing

Salesforce Marketing Cloud

HTML/CSS

Education

Bachelor’s degree in Marketing, Business, or Computer Science

SFMC Email Specialist Certification

Tools

Salesforce Marketing Cloud

CRM platforms

Job description

A leading automotive company is looking for a Personalization Operations Specialist in Puchong, Malaysia. The role involves delivering personalized experiences across various channels using Salesforce Marketing Cloud. The ideal candidate should have over 2 years of Digital Marketing experience, with a strong emphasis on email marketing, and experience in campaign management. Responsibilities include collaborating cross-functionally to ensure optimal implementation and monitoring of personalized customer journeys. A Bachelor's degree and familiarity with HTML/CSS are required.