Personal Banker Mortgage

RHB Banking Group; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Malacca is seeking a motivated individual to achieve sales targets in mortgage products. The role involves managing customer relationships and ensuring compliance with regulatory standards. Ideal candidates will have at least 1 year of sales experience and knowledge in mortgage services, alongside strong interpersonal and communication skills.

Qualifications

• Minimum 1 year experience in sales.
• Good interpersonal and communication skills.
• Good knowledge in mortgage products and services.

Responsibilities

• Achieve personal sales target.
• Deliver minimum sales productivity of 2.5 million per month.
• Ensure compliance with internal policies and regulations.

Skills

Interpersonal skills

Communication skills

Knowledge in mortgage products

Job description

MORTGAGE FINANCIAL TARGET

• To achieve personal sales target
• To achieve MRTA penetration rate of 80%

SALES PRODUCTIVITY

• To deliver min sales productivity of 2.5 mil per month
• To service and strengthen our business relationship with developers, lawyers, Valuers & real estate agents.

COMPLIANCE RISK MANAGEMENT

• Ensure compliance with internal Policies, external Authorities Regulators / Legal / ML- KYC, Credit Policies and Service Standards.
• Exercise due care and diligence on matters related Money Laundering and KYC in the day to day operations, which include account opening, reporting suspicions and provide support to superior and subordinates.
• Ensure data integrity and all customers’ income documents are original sighted.
• Conduct face to face interview with customers

Requirements

• Good interpersonal & communication skills
• Good knowledge in mortgage products & services.
• Minimum 1 year experience in sales