Personal Assistant

MR DIY TRADING SDN BHD; Seri Kembangan; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent retail company in Malaysia is seeking a Personal Assistant to provide high-level administrative support to the Senior Operations Manager. Responsibilities include managing calendars, preparing reports, and coordinating communication. The ideal candidate has a Diploma or Bachelor's Degree, 3+ years of relevant experience, strong organizational skills, and is proficient in Microsoft Office. This role requires excellent communication skills in English and Bahasa Malaysia.

Qualifications

• Minimum 3 years of experience in an administrative or coordination role.
• Retail or FMCG experience is an added advantage.
• Strong attention to detail and ability to manage priorities.

Responsibilities

• Manage calendar, appointments, travel, and correspondence.
• Prepare reports, presentations, meeting materials, and dashboards.
• Coordinate communication between stores and management.

Skills

Organizational skills

Multitasking

Communication in English

Communication in Bahasa Malaysia

Education

Diploma or Bachelor’s Degree in Business Administration

Tools

Microsoft Office (Excel, PowerPoint, Word, Outlook)

Job description

The Personal Assistant provides high-level administrative and operational support to the Senior Operations Manager, ensuring smooth coordination of daily retail operations, effective communication across departments, and timely execution of key business initiatives.

Responsibilities

• Manage calendar, appointments, travel, and correspondence.
• Prepare reports, presentations, meeting materials, and dashboards.
• Handle emails, calls, and maintain confidentiality of sensitive information.
• Coordinate communication between stores and management.
• Track store performance, action items, and project deadlines.
• Support retail operations with cross-functional teams (HR, Finance, Marketing, Supply Chain).
• Organize and document meetings, including agendas and minutes, and follow up on action items.
• Assist in retail events, store visits, management reviews, and internal communications.
• Maintain filing systems for reports, documents, and correspondence.
• Support budgeting, manpower planning, and other project-based tasks as assigned.
• Act as liaison with internal and external stakeholders when required.

Qualifications

• Diploma or Bachelor’s Degree in Business Administration, Management, or a related field
• Minimum 3 years of experience in an administrative or coordination role; retail or FMCG experience is an added advantage
• Strong organizational and multitasking skills with keen attention to detail
• Excellent communication skills in English and Bahasa Malaysia (both written and spoken)
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Able to work independently, maintain confidentiality, and manage priorities in a fast-paced environment