People Onboarding Coordinator (6 months contract/Kuala Lumpur based)

Agoda; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global travel platform company in Kuala Lumpur is seeking a People Onboarding Coordinator to manage onboarding operations and ensure compliance with service level agreements. The role involves coordinating employment offers, maintaining employee data, and acting as a central contact for operational queries. Ideal candidates possess a Bachelor's degree in HR or related fields, have strong organizational skills, and excellent communication abilities. Experience in HR is beneficial but not required. Join a dynamic team committed to fostering an inclusive workplace.

Benefits

Assisted onboarding programs

Outstanding learning programs

Diverse workplace

Qualifications

• 1-2 years of work experience is a plus; fresh graduates are also welcome.
• Able to communicate effectively with stakeholders and multi-cultural professionals.
• High level of discretion, confidentiality, and ethics.

Responsibilities

• Facilitate end-to-end onboarding processes for new hires.
• Support relocation-related matters for employees.
• Act as a point of contact for People Operations queries.
• Maintain high-quality employee data and documentation.
• Support HR lifecycle processes beyond onboarding.

Skills

Organizational skills

Interpersonal skills

Attention to detail

Customer service-oriented

Effective communication

Education

Bachelor's degree in Human Resources or related fields

Tools

MS Office

Workday

Job description

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

The Opportunity

The People Onboarding Coordinator will be a key player in ensuring that our onboarding operation activities, are met within the prescribed SLAs, from offer acceptance to Day One. This role will suit an individual with high degree of proactiveness, creativity, a “can-do” attitude and service mind. You will be co-managing the delivery of our operational work & other initiatives, while also highly involved in building and maintaining a seamless onboarding process for employees.

In this Role, you’ll get to

• Facilitate timely and accurate end-to-end onboarding processes, including arranging employment offer and contracts, immigration documents, Workday onboarding set up, executing background checks, and conducting orientation sessions, in line with the intended Service Level Agreements (SLA).
• Contribute to Global Mobility coordination when required, such as supporting relocation-related matters, coordinating with internal stakeholders and vendors on defined mobility steps, and ensuring relevant data and processes are updated accurately in conjunction with the GMOB team.
• Act as a central point of contact for People Operations queries, providing clear and timely guidance to employees, hiring managers, Talent Acquisition, and other relevant stakeholders on the operational processes, policies, employment terms, and required documentation.
• Own and maintain high-quality employee data and documentation, including accurate and timely updates in the systems (e.g., Workday), and proper digital filing and record management in line with internal controls.
• Support HR lifecycle processes beyond onboarding, such as probation confirmations, contract renewals, job changes, terminations, and other employee status changes, ensuring consistency, accuracy, and compliance.
• Create warm and welcoming experiences for new hires, ensuring they receive clear and straightforward information before joining.
• Uphold a strong ethical standard, recognizing the importance of confidentiality and security in handling sensitive data.

What you’ll Need to Succeed

• Bachelor’s degree in Human Resources, or related fields. 1-2 years’ work experience is a plus; fresh grads are also welcome.
• Strong organizational skills; time management; attention to detail and ability to prioritize and manage competing demands.
• Strong interpersonal skills and a customer service-oriented mindset.
• Able to communicate effectively with stakeholders and multi-cultural group of professionals.
• Excellent verbal and written communication skills in English.
• High level of discretion, confidentiality, and ethics.

It's Great if you have

• Experience working in an HR role
• Knowledge in Thailand or other countries’ labor laws.
• Experience working with either MS. Offices, Greenhouse, Zendesk, and/or Workday

*We are looking for 3 positions for Bangkok and Kuala Lumpur based/No relocation support provided*

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.