People & Culture Manager

WORQ; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading coworking company in Kuala Lumpur seeks a People & Culture Manager to lead the People Division. In this role, you will enhance employee experience, drive organizational effectiveness, and shape culture. The ideal candidate has at least 8 years of HR experience, strong strategic thinking skills, and a passion for shaping positive workplace culture.

Qualifications

• At least 8 years of experience in HR, People & Culture, or Organizational Development.
• Proven leadership experience in relevant environments.
• Strong analytical and strategic mindset.

Responsibilities

• Partner with management on organization design and manpower planning.
• Lead employee engagement initiatives and company culture activities.
• Develop and oversee Learning & Development strategy.

Skills

Strategic thinking

People management

Employee engagement

Organizational development

Change management

Job description

At WORQ, we believe that people are at the heart of every great company. As we continue to scale and evolve our coworking ecosystem, we’re looking for a People & Culture Manager — someone who can build an exceptional employee experience while driving organizational effectiveness and growth. This role isn’t just about HR — it’s about shaping how our people and culture power WORQ’s mission to enable teams to prosper by working together. You’ll lead the People Division, overseeing initiatives in employee experience, engagement, learning & development, and organizational planning.

Strategic People & Organization Planning

• Partner with the management team on organization design, manpower planning, and role clarity, ensuring the company structure evolves effectively with business growth.
• Lead strategic workforce initiatives such as succession planning, competency frameworks, and leadership pipeline development.
• Champion organizational effectiveness by aligning people strategy with business priorities and cross-departmental collaboration.
• Serve as a trusted advisor to management, providing insight into people trends, engagement data, and performance outcomes.

Culture, Engagement & Employee Experience

• Lead the People & Culture roadmap — from onboarding to offboarding — to ensure every employee’s experience reflects WORQ’s culture of growth, accountability, and community.
• Oversee employee engagement initiatives, including culture-building activities, recognition programs, and company-wide events that enhance morale and belonging.
• Strengthen internal communication channels and foster an open, feedback-driven culture.
• Ensure diversity, inclusion, and well-being are embedded into all programs and practices.

Learning, Development & Leadership Growth

• Oversee the company’s Learning & Development strategy, including programs for leadership development, skills upgrading, and coaching frameworks.
• Work with L&D specialists and department heads to identify capability gaps and design training roadmaps that align with current and future business needs.
• Develop and maintain competency models across key functions to guide career progression and performance evaluation.
• Measure and report on learning impact and growth outcomes.

People Operations & Policy Alignment

• Strategically collaborate with the HR department on people-related processes, documentation, and systems in partnership with the HR team (Talent Acquisition, Employer Branding, Performance Management).
• Ensure that all policies, procedures, and practices balance compliance, fairness, and the company’s human-centered philosophy.
• Continuously improve employee lifecycle processes for clarity, efficiency, and experience — from onboarding to career progression.

Culture Leadership & Change Management

• Be a culture ambassador and lead change management efforts to ensure smooth implementation of new systems, initiatives, or structural changes.
• Drive alignment between People, Culture, and Business Strategy, ensuring every team understands how their role contributes to the company’s mission.
• At least 8 years of experience in HR, People & Culture, or Organizational Development, with proven leadership experience.
• Strong strategic and analytical thinking — able to translate business goals into people and culture initiatives.
• A builder’s mindset — resourceful, creative, and excited to design frameworks and programs from the ground up.
• Empathetic communicator and trusted partner to both employees and management.
• Familiarity with fast-paced, growth-stage environments (startups, coworking, tech, or service industries preferred).
• Passionate about shaping a positive culture.