Penang English-Speaking Customer Support Specialist

TP; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in customer support is looking for a Customer Support Specialist in Penang, Malaysia. Join us to provide exceptional support to our customers via chat, phone, and email. The ideal candidate will have strong English communication skills, a diploma or bachelor's degree, and customer service experience. We offer a vibrant work environment, paid training, and opportunities for fast-paced career growth in a tropical paradise.

Benefits

Paid training

Real career growth

Work in sunny Penang

Qualifications

• Speak and write English at B2 level or higher.
• Have at least 6 months of customer service experience or recent graduate.
• Typing speed of 40+ WPM with 90%+ accuracy.

Responsibilities

• Support customers with orders and inquiries via chat, phone, and email.
• Handle personal data with care and accuracy.
• Share feedback to improve the customer experience.

Skills

English communication

Customer service

Problem-solving

Typing speed 40+ WPM

Education

Diploma or Bachelor's Degree in any field

Tools

MS Office

Windows

Job description

A leading company in customer support is looking for a Customer Support Specialist in Penang, Malaysia. Join us to provide exceptional support to our customers via chat, phone, and email. The ideal candidate will have strong English communication skills, a diploma or bachelor's degree, and customer service experience. We offer a vibrant work environment, paid training, and opportunities for fast-paced career growth in a tropical paradise.