Payments Operations Lead: Coaching, Optimization & Strategy

Monroe Consulting Group; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consulting firm is seeking a seasoned professional for a role in payment operations. You will lead the Payment Operations team, ensuring effective processing and continuous improvement within the operations. Candidates should have over 5 years of experience in payment or fintech operations, with exceptional analytical and problem-solving skills. Proficiency in Microsoft Office and data analysis tools is essential. This role offers a dynamic environment and opportunities for team development and process optimization.

Qualifications

• Over 5 years of experience in payment/fintech operations, including leadership.
• Strong knowledge of payment processing systems and process improvements.
• Proficient in using data analysis tools and Microsoft Office.

Responsibilities

• Lead, coach, and develop the Payment Operations team.
• Manage day-to-day payment processing ensuring compliance.
• Identify opportunities to streamline workflows.
• Monitor team KPIs and deliver performance reports.

Skills

Leadership skills

Analytical skills

Problem-solving skills

Attention to detail

Tools

Microsoft Office

Data analysis tools

Job description

A leading consulting firm is seeking a seasoned professional for a role in payment operations. You will lead the Payment Operations team, ensuring effective processing and continuous improvement within the operations. Candidates should have over 5 years of experience in payment or fintech operations, with exceptional analytical and problem-solving skills. Proficiency in Microsoft Office and data analysis tools is essential. This role offers a dynamic environment and opportunities for team development and process optimization.