Patient Services Assistant

Prince Court Medical Centre; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare institution in Kuala Lumpur is seeking a qualified individual to supervise admissions administrative duties. The successful candidate will manage outpatient recordkeeping, advise patients on charges, ensure accurate daily closings, and prepare staff schedules. Applicants should have at least 3 years of experience in a private hospital environment, strong knowledge of statistical methods, and proficiency in MS Word and Excel. Willingness to work in shifts is essential.

Qualifications

• Minimum 3 years of working experience in a private hospital or health-related organization.
• Knowledge and experience in statistical methods and medical terminology.
• Willing to work in shifts.

Responsibilities

• Supervise overall admissions administrative duties efficiently.
• Ensure accurate recordkeeping of outpatient/walk-in patients.
• Manage advice on hospital charges and payment procedures.
• Check daily closing and submit Cashier Handover Summary report.
• Prepare staff scheduling for outpatient services.
• Review and provide development programs for staff.

Skills

Statistical methods

Medical terminology

MS Word

MS Excel

Shift work

Education

Minimum SPM or equivalent

Job description

Prince Court Medical Centre – Kuala Lumpur, Kuala Lumpur

Qualifications & Experience

• Minimum SPM or its equivalent.
• Minimum 3 years of working experience in a private hospital, health related organization or administrative environment.
• Knowledge and experience in the use of statistical methods and medical terminology.
• Working knowledge in MS Word and Excel is essential.
• Willing to work in shift.

Job Tasks

• Supervise the handling of the overall Admissions administrative duties in a prompt and efficient manner and follow the hospital or required procedures / policy / quality accreditation purpose.
• Ensure the recordkeeping of outpatients or walk-in patients are being updated in an accurate and prompt manner to enable PCMC live up to its image of an efficient and friendly service-oriented hospital.
• Supervise the advice to patients on the relevant hospital charges and payment procedures to ensure collection is made and to protect the interest of hospital.
• Check the daily closing at the end of each shift is in order and the Cashier Handover Summary report is submitted promptly and accurately reflect the actual daily collection.
• Preparation of staff scheduling to ensure seamless coverage of outpatient services, operations and administration.
• Review and provide the necessary developmental program to staff to enable them to acquire the skills needed to carry out their duties efficiently and professionally.

Interested applicants may submit their resume to the email address. For more information, please contact Recruitment team@ 03-2160-000 ext: 1278 (Bell)/ 1273 (Laila).