Patient Experience Coordinator

Klinik Mediviron; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local healthcare clinic in Malaysia is looking for dedicated staff to create positive patient experiences. The role requires welcoming and assisting patients, preparing files, maintaining health records, performing minor tests, promoting safety, and ensuring clean environments. Candidates should be proactive in mediating between patients and healthcare professionals, guiding patients through the clinic, and managing examination setups. Experience in a healthcare setting may be beneficial.

Responsibilities

• Creating a positive experience by welcoming and assisting clinic patients.
• Preparing patient files by obtaining personal and health information.
• Maintaining patient data records for evaluation and health insurance purposes.
• Performing minor diagnostic tests and procedures as directed by healthcare professionals.
• Promoting patient safety by maintaining a clean and hygienic environment.
• Mediating between patients and healthcare providers.
• Guiding patients through the clinic's various facilities and procedures.
• Setting up and stocking examination and procedure rooms.
• Sterilizing medical equipment and sanitizing designated areas.

Job description

A local healthcare clinic in Malaysia is looking for dedicated staff to create positive patient experiences. The role requires welcoming and assisting patients, preparing files, maintaining health records, performing minor tests, promoting safety, and ensuring clean environments. Candidates should be proactive in mediating between patients and healthcare professionals, guiding patients through the clinic, and managing examination setups. Experience in a healthcare setting may be beneficial.