Patient Experience Assistant

The Tun Hussein Onn National Eye Hospital; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading healthcare institution in Putrajaya is seeking a professional to handle patient enquiries and complaints. This role involves supporting initiatives for patient satisfaction and maintaining proper records as per industry standards. Strong communication and interpersonal skills are required to excel in this position. If you are passionate about providing excellent patient care, consider applying for this opportunity.

Qualifications

• Strong communication and interpersonal skills are essential for patient interactions.

Responsibilities

• Handle patient enquiries, feedback, and complaints professionally.
• Support service recovery and patient satisfaction initiatives.
• Maintain proper records in line with MSQH/JCI standards.

Skills

Strong communication skills

Interpersonal skills

Job description

A leading healthcare institution in Putrajaya is seeking a professional to handle patient enquiries and complaints. This role involves supporting initiatives for patient satisfaction and maintaining proper records as per industry standards. Strong communication and interpersonal skills are required to excel in this position. If you are passionate about providing excellent patient care, consider applying for this opportunity.