Sales Associate

FastJobs; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent retail company in Kuala Lumpur is seeking a skilled individual for a customer service role focused on retail fashion. The successful candidate will provide excellent service while maintaining store organization and visual appeal. Applicants must have Malaysian nationality, at least one year of retail experience, and a minimum qualification of SPM or Diploma. This role requires flexibility to work shifts, including weekends and public holidays.

Qualifications

• Malaysian nationality required.
• Minimum 1 year of working experience in retail fashion.
• Willing to work on shifts, weekdays, weekends, and public holidays.

Responsibilities

• Providing excellent customer service by greeting and advising customers.
• Maintaining store organization and visual appeal.
• Assisting in product handling and replenishment.

Skills

Customer service skills

Knowledge of fashion and trends

Ability to work in a fast-paced environment

Education

Minimum SPM or Diploma in related fields

Job description

Founded in the 1930s, Al-Futtaim is a leading privately owned conglomerate headquartered in Dubai, UAE. The Group operates across five divisions—automotive, financial services, real estate, health, and retail—representing global brands such as Marks & Spencer and Inditex brands including ZARA, Massimo Dutti, Pull & Bear, Bershka, and Stradivarius. With over 33,000 employees in more than 20 countries, Al-Futtaim continues to grow through its strong entrepreneurship and customer-focused approach.

Advising customers following our consulting code, maintaining the order and image of the product.

WHAT YOU WILL DO

1. Advising Customers
Provides excellent customer service by greeting customers warmly, identifying their needs, offering tailored advice, and ensuring a smooth sales process. Uses strong product knowledge to handle objections and close sales while building customer loyalty.

2. Maintaining Store Image
Keeps the store organized and visually appealing according to company standards. Supports visual merchandising updates and ensures new items are displayed correctly.

3. Product Handling and Replenishment
Assists in receiving, unpacking, and displaying products. Regularly replenishes stock and maintains proper organization in the stockroom.

4. Maintaining Corporate Image
Adheres to the Brand Lifestyle Guide and maintains a neat, professional appearance in full uniform.

5. Technology Use
Effectively uses store systems and RFID technology to locate, track, and manage products efficiently.

WHAT EQUIPS YOU FOR THE ROLE

• Malaysian nationality
• Minimum 1 year of working experience in retail fashion
• Minimum SPM or Diploma in related fields
• Knowledge of fashion and trends
• Ability to work in a fast-paced, team-oriented environment
• Willing to work on shifts, weekdays, weekends and Public Holidays