Part-Time Front Desk – Bhumi Pilates Studio (pavilion Damansara Heights, 4th Floor)

Bhumi Lifestyle Academy Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Part time

Job summary

A wellness studio in Kuala Lumpur is seeking a Front Desk Associate. The candidate must provide high-quality customer service, manage booking inquiries, and process payments. Ideal for someone with previous customer service experience and strong communication skills. Proficiency in English is essential, with the ability to speak Chinese as a plus. The role can be part-time or full-time, and offers a dynamic working environment focused on wellness.

Benefits

Training Provided

Qualifications

• Previous customer service and front desk experience preferred.
• Fluent in English (spoken & written); ability to speak Chinese is an added advantage.
• Strong interpersonal and communication skills.

Responsibilities

• Greet and assist clients with a warm and professional demeanor.
• Handle class bookings, cancellations, and inquiries.
• Process payments and maintain accurate records.

Skills

Customer service experience

Fluent in English

Communication skills

Computer proficiency

Teamwork

Tools

Microsoft Office

Job description

About Us

Bhumi Pilates Studio is a premier wellness space dedicated to providing high-quality Pilates training in a welcoming and professional environment. We are looking for a friendly and service-oriented Front Desk Associate to join our team at our Pavilion Damansara Heights location.

Job Overview

The Front Desk Associate will provide high-quality customer service, manage bookings, process payments, maintain the reception area, and support studio operations.

Responsibilities

• Greet and assist clients with a warm and professional demeanor.
• Handle class bookings, cancellations, and inquiries via phone, email, and in person.
• Process payments and maintain accurate records of transactions.
• Provide information about classes, instructors, and promotions.
• Maintain the cleanliness and organization of the reception area and studio.
• Assist with administrative tasks such as data entry, scheduling, and report preparation.
• Communicate effectively with instructors and management to ensure smooth studio operations.

Qualifications

• Previous customer service and front desk experience preferred.
• Fluent in English (spoken & written); ability to speak Chinese is an added advantage.
• Proficient in using computers, Microsoft Office apps, and other office tools.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Flexibility in working hours based on studio needs.
• Punctuality is a crucial requirement for this role.

Working Hours

Day Shift: 9:30 AM – 6:30 PM (1‑hour break)
Evening Shift: 1:00 PM – 10:00 PM (1‑hour break)
Hours may vary based on studio requirements.

Employment Type & Compensation

• Part‑time rate: RM12 per hour
• Part‑time/Full‑time positions available

Benefits

• Training Provided

If you are passionate about wellness and enjoy working in a dynamic environment, we would love to hear from you!

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