Part-Time Customer Service Coordinator (English/Mandarin)

FastJobs; Remote; MYR 20,000 - 100,000; Part time

Job summary

A Singapore-based cleaning service in Kuala Lumpur seeks a Part-Time Customer Service Coordinator. In this role, you will handle customer enquiries through chat and messaging platforms, manage booking arrangements, and ensure smooth communication with clients. Strong communication skills in both English and Mandarin are essential, along with the ability to be detail-oriented and responsive. This position offers flexible working hours and is ideal for individuals who can commit to the specified shifts.

Qualifications

• Ability to effectively interact with clients in English and Mandarin.
• Responsible, responsive, and detail-oriented.
• Commitment to the stated working hours.

Responsibilities

• Respond to customer enquiries via chat and messaging platforms.
• Check availability of cleaning slots.
• Provide payment instructions and related advice.
• Confirm and arrange bookings upon payment verification.
• Check and modify services, confirm details, and coordinate hand-off.

Skills

Strong written and spoken communication skills in English

Strong written and spoken communication skills in Mandarin

Computer savvy

Strong messaging/chat communication skills

Detail-oriented

Job description

A Singapore-based cleaning service in Kuala Lumpur seeks a Part-Time Customer Service Coordinator. In this role, you will handle customer enquiries through chat and messaging platforms, manage booking arrangements, and ensure smooth communication with clients. Strong communication skills in both English and Mandarin are essential, along with the ability to be detail-oriented and responsive. This position offers flexible working hours and is ideal for individuals who can commit to the specified shifts.