Pandora Southkey Megamall - Retail Associate

Pandora Jewellery; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A renowned jewelry retailer in Johor Bahru is looking for a Retail Associate to engage with customers and promote products. You should have at least Sijil Pelajaran Malaysia (SPM) and preferably 2-3 years of retail experience. The role requires good command of both English and Bahasa Malaysia, as well as enthusiasm for excellent customer service. Teamwork is essential, and candidates must be willing to work retail hours including weekends and public holidays.

Benefits

Overtime

Staff Discount

Outstanding Career Development

Enhanced Learning Opportunities

Qualifications

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 2-3 years of relevant working experience in the retail industry.
• Open for Malaysian citizens only.

Responsibilities

• Greet and engage with customers on all matters including inquiries.
• Coordinate scheduled sales and promotional activities with the team.
• Assist in telemarketing including cold calling.
• Maintain stock records and assist in monthly stock takes.
• Ensure customer service requirements are in order.
• Follow company rules and uphold the brand's image.

Skills

Business knowledge in retail management

Sales and marketing

Customer service

Good command of English

Good command of Bahasa Malaysia

Teamwork

Enthusiasm and friendliness

Education

Sijil Pelajaran Malaysia (SPM)

Job description

Pandora Southkey Megamall - Retail Associate

Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

Preferably 2-3 years of relevant working experiences in retail industry. Fresh graduates are encouraged to apply too.

Strong business knowledge in retail management, sales and marketing and customer services.

Good command of verbal and written English and Bahasa Malaysia languages, ability to speak additional languages will be an added advantage.

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Open for Malaysian citizen only.

Requirement

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 2-3 years of relevant working experiences in retail industry. Fresh graduates are encouraged to apply too.
• Strong business knowledge in retail management, sales and marketing and customer services.
• Good command of verbal and written English and Bahasa Malaysia languages, ability to speak additional languages will be an added advantage.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Able to work as a team.
• Must be willing to work on shifts (retail hours) / weekends and public holidays.
• Open for Malaysian citizen only.

Responsibility

• Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.
• Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.
• Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.
• Maintain new merchandise record into stock card as and when required.
• Receive transfer in stocks and assist with monthly stock take.
• Ensure all requirements servicing item from customers are in order and approved by superior.
• Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

Benefits

• Overtime
• Staff Discount
• Outstanding Career Development
• Enhanced Learning Opportunities

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