P&C Governance, Projects and Metrics Analyst

Cochlear Limited.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global medical device company is seeking a P&C Governance, Projects and Metrics Analyst to support strategic initiatives. This role will focus on enhancing governance and performance measurement to align P&C execution with business strategy. Key responsibilities include coordinating global projects and developing performance metrics. Ideal candidates are structured communicators with project management skills and a passion for continuous improvement. Join a company committed to making a significant difference in lives worldwide.

Qualifications

• Strong communication skills across multiple channels.
• Ability to facilitate working groups and governance forums.
• Project management and coordination skills are essential.

Responsibilities

• Coordinate global P&C strategic initiatives.
• Support P&C Governance Framework implementation.
• Facilitate P&C communication processes and planning.
• Develop and deploy P&C service performance metrics.

Skills

Project management and coordination skills

Excellent stakeholder management and influencing skills

Strong communication skills across multiple channels

Systems-thinking and analytical skills

Ability to facilitate working groups and governance forums

Tools

Excel

PowerPoint

data reporting/dashboard skills

Job description

P&C Governance, Projects and Metrics Analyst

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Change people's lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives.

The Opportunity

Cochlear is seeking a highly motivated P&C Analyst to support the Director, Governance, Insights, and Impacts. This role will take a People & Culture (P&C) Value Chain view, covering planning, performance measurement, and insights that link business strategy to P&C execution. You will play a key role in strengthening governance, driving continuous improvement, and enabling global P&C decision-making.

Responsibilities Include

• Coordinate the surfacing, planning and scoping of global P&C strategic initiatives
• Support the implementation of the P&C Governance Framework
• Facilitate P&C communication processes and planning
• Support P&C initiative working groups with project and change management, ensuring action-oriented discussions and decision-making
• In conjunction with reporting team, develop and deploy P&C service performance metrics and People Scorecard / Dashboards with a focus on adoption
• Manage library of internal P&C templates and knowledge resources
• Support continuous improvement initiatives and strengthen change management capabilities
• Capture Voice of the Customer (VOC) insights to improve demand management and service delivery

What Makes This Opportunity Unique?

Exposure to global P&C operations, governance forums, and senior stakeholders. Hands-on experience in shaping P&C strategy, processes, and performance measurement. Involvement in transformational initiatives such as intranet UX improvements and People Scorecard development. Opportunity to work in a global organisation headquartered in Australia with operations across the United States, Europe, and Asia Pacific.

About You

You are a structured, collaborative, and influential professional with strong analytical and communication skills. You are motivated by continuous improvement, enjoy working with stakeholders across the globe, and are comfortable managing multiple projects simultaneously. You thrive in a fast-paced environment and are committed to delivering business value through effective governance and performance management.

Required Skills

• Project management and coordination skills
• Excellent stakeholder management and influencing skills
• Strong communication skills across multiple channels
• Systems-thinking and analytical skills
• Ability to facilitate working groups and governance forums

Desired Skills

• Knowledge of HR/P&C processes and technology
• Experience in process improvement or continuous improvement initiatives
• Ability to translate strategy and business priorities into actionable plans
• Strong Excel, PowerPoint, and data reporting/dashboard skills
• Global experience and understanding of diverse business environments
• UX design experience (intranet) - nice to have

Cochlear Malaysia provides shared services to support Cochlear's global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

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Cochlear is an organisation you can be proud to be part of. Underpinning our position as a global market leader is the quality of our people. You will get to work with talented, friendly and supportive colleagues who are dedicated towards making a difference. We are an expanding workforce that has grown from only 500 in 2004 to more than 2,700 today. We have built our business to support over 200,000 recipients globally with direct operation in 20 countries and distribution in 100 countries. Leveraging of our scale and global reach, we pursue a breadth of research and development activities that will bring the most significant technologies, products and services to market for our recipients. Currently we are involved in over 79 collaborative research programs, involving 131 centers across 19 countries.

Organisational growth

For 30 years Cochlear has been the global leader in implantable hearing solutions. Our commitment to shaping the future of our industry means we work hard to achieve long-term sustainable financial growth. Every year we make significant investments in research and development, so we continually improve our products and stay at the leading edge of technological advancements. Testaments to our effective R&D undertakings are more than 100 registered patent families and multiple industry awards. Today, our products set new benchmarks in hearing performance with the most reliable implants on the market. As we continue to launch new products and revolutionise the industry, you will experience a new era of growth, change and opportunity right across the business. Now is truly an exciting and challenging time to join our transforming and growing business.

Cochlear is an organisation you can be proud to be part of. Underpinning our position as a global market leader is the quality of our people. You will get to work with talented, friendly and supportive colleagues who are dedicated towards making a difference. We are an expanding workforce that has grown from only 500 in 2004 to more than 2,700 today. We have built our business to support over 200,000 recipients globally with direct operation in 20 countries and distribution in 100 countries. Leveraging of our scale and global reach, we pursue a breadth of research and development activities that will bring the most significant technologies, products and services to market for our recipients. Currently we are involved in over 79 collaborative research programs, involving 131 centers across 19 countries.

Organisational growth

For 30 years Cochlear has been the global leader in implantable hearing solutions. Our commitment to shaping the future of our industry means we work hard to achieve long-term sustainable financial growth. Every year we make significant investments in research and development, so we continually improve our products and stay at the leading edge of technological advancements. Testaments to our effective R&D undertakings are more than 100 registered patent families and multiple industry awards. Today, our products set new benchmarks in hearing performance with the most reliable implants on the market. As we continue to launch new products and revolutionise the industry, you will experience a new era of growth, change and opportunity right across the business. Now is truly an exciting and challenging time to join our transforming and growing business.

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