Outsourcing Management Section Manager

IOTRONIX TECHNOLOGIES SDN. BHD.; Kedah; On-site; MYR 80,000 - 100,000; Full time

Job summary

A fast-growing technology company in Kedah is seeking a Supply Chain Controller to manage relationships with contract manufacturers and handle outsourcing production issues. The ideal candidate will have over 10 years of relevant experience, including at least 3 years in a management role, with a Bachelor’s degree in a related field. Proficiency in SAP and languages including Chinese, English, and Bahasa Melayu is required. Join us to support our smart manufacturing facility and drive operational excellence.

Qualifications

• Minimum of 10 years of relevant experience, including at least 3 in management.
• Solid knowledge of supply chain principles and production planning.
• Proficient in Chinese, English, and Bahasa Melayu.

Responsibilities

• Manage daily business communications with contract manufacturers.
• Lead resolution of production issues such as quality defects.
• Liaise with planning to evaluate production schedules.
• Conduct price negotiations and cost analysis with manufacturers.
• Lead factory performance reviews and improvement programs.
• Train team members and foster a collaborative culture.

Skills

Contract manufacturing operations

Production planning

Cost management

Stakeholder management

Problem-solving

Communication

Collaboration

Education

Bachelor’s Degree in Operations Management, Supply Chain Management, Business Administration, or related field

Tools

SAP

Job description

IoTronix Technologies Sdn Bhd is a fast-growing greenfield company, offering an exciting opportunity for dynamic professionals. We specialize in manufacturing printed circuit board assemblies (PCBAs) tailored for the Internet of Things (IoT) market. We cater to a wide range of industries such as communication industry, automotive industry, medical industry, delivering high-quality, scalable, and cost-effective PCBAs that enable IoT products to function reliably and efficiently. We are expanding our footprint with a smart manufacturing facility in Bayan Lepas, Penang.

Responsibilities

• Manage daily business communications and maintain strong relationships with existing contract manufacturer, while leading the development, auditing, certification, and onboarding of new contract manufacturers.
• Act as the primary person responsible for handling outsourcing production exceptions, responding promptly and leading the resolution of issues such as material shortages, quality defects, capacity bottlenecks, and delivery delays; Establish and improve standardized processes for exception reporting, handling, and escalation.
• Liaise with the planning department to evaluate the master production schedule and demand forecasts, provide contract manufacturers with rolling demand forecasts for joint capacity planning, and monitor raw material inventory and production schedules to ensure alignment with company needs.
• Participate in price negotiations and cost analysis with contract manufacturer, including drafting, reviewing, and monitoring the execution of related contracts.
• Lead regular factory performance reviews (QBRs) and continuous improvement programs, coordinating cross-functional teams such as planning, quality, R&D, and logistics, and facilitating Sales and Operations Planning (S&OP) meetings to support root-cause resolution and ensure seamless information alignment.
• Support team development by providing training to key members, sharing expertise, and fostering a strong, collaborative departmental culture.

Qualifications

• Bachelor’s Degree in Operations Management, Supply Chain Management, Business Administration, Business Studies or a related field.
• A minimum of 10 years of relevant experience, including at least 3 years in a management or leadership role.
• Solid knowledge of contract manufacturing operations, production planning, cost management, and supply chain principles.
• Proficient in using SAP systems.
• Excellent communication, coordination, and stakeholder management skills, with the ability to work effectively across functions and with external partners.
• Strong problem-solving skills with a structured approach to issue escalation and root-cause analysis.
• Proficient in Chinese, English and Bahasa Melayu

Application Questions

• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a project coordinator?
• How many years' experience do you have as a Supply Chain Controller?