Order to Cash (OTC) Credit and Collection Analyst

Arkema Coating Resins Malaysia Sdn. Bhd; Malaysia; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading coatings company in Malaysia is seeking an experienced professional to manage credit risk and collections. The role involves monitoring credit exposure, supporting business decisions on order releases, and ensuring timely payments. Candidates should have 4-7 years of relevant experience, strong organizational skills, and proficiency in Japanese and/or Korean. This position is based at Menara Jland, JOHOR/Menara UAC SELANGOR.

Qualifications

• 4-7 years of experience demonstrating full role proficiency.
• Full working knowledge of OTC credit and collections systems and policies.
• Based at Menara Jland, JOHOR/Menara UAC SELANGOR.

Responsibilities

• Monitor credit exposure and recommend risk mitigation strategies.
• Update systems with credit information and review customer credit limits.
• Support risk decisions for releasing orders.
• Prepare credit reports and maintain compliance with company policies.
• Monitor aging reports and follow up on overdue invoices.
• Coordinate with teams for smooth collections processes.

Skills

Ability to work under pressure

Stakeholder management

Change mindset

Relationship building

Organizational skills

HighRadius experience

Proficiency in Japanese

Proficiency in Korean

Job description

Job Responsibilities:

Credit Risk:

• Monitor credit exposure and recommend risk mitigation strategies, such as payment guarantees or credit insurance.
• Update the systems with this information. Assign and regularly review customer credit limits and terms based on risk analysis.
• Support the business in their risk decisions in releasing orders.
• Prepare credit reports, maintain accurate records and ensure compliance with company policies

Collections:

• Monitor aging reports and follow up on overdue invoices via email, phone, and other communication channels.
• Work closely with customers to resolve issues and ensure timely payments.
• Coordinate with internal teams (sales, customer service, legal) to ensure smooth collections processes.

Job Requirements:

• Able to work under pressure and meet tight deadlines.
• Able to manage difficult stakeholders while maintaining composure in stressful situations.
• Demonstrates a change mindset and adaptability to new ways of working.
• Able to support and facilitate leaders in driving new initiatives.
• Strong ability to build effective business relationships with internal stakeholders and customers.
• Demonstrates strong organizational skills and the ability to manage diverse priorities and complex issues, while handling multiple ongoing tasks in a time‑critical environment aligned with SSC needs.
• HighRadius experience is highly advantageous.
• Proficiency in Japanese and/or Korean language. Full working knowledge of OTC credit and collections systems and policies.
• 4 -7 years; demonstrates full role proficiency. Based at Menara Jland, JOHOR/Menara UAC SELANGOR.