Optician

Alpro Pharmacy; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local eyewear provider is seeking a registered optician in Putrajaya. The role involves assisting customers with eyewear selection, providing expert lens advice, and delivering exceptional service. Applicants should have a valid certification and experience in an eye care setting, demonstrating strong communication skills and attention to detail. This position requires collaboration with team members to ensure a seamless experience for customers who rely on quality optical products.

Qualifications

• Valid certification as a registered optician.
• Experience in optical or retail eye care environments.
• Strong communication and customer service skills.

Responsibilities

• Assist customers in selecting eyewear frames.
• Provide expert advice on lens types and coatings.
• Deliver excellent customer service throughout the fitting process.

Skills

Interpreting optical prescriptions

Customer service skills

Attention to detail

Knowledge of lens options

Team collaboration

Education

Registered Optician certification

Tools

Optical tools

Dispensing techniques

Job description

Job Responsibilities

• Assist customers in selecting suitable eyewear frames based on preferences and lifestyle needs
• Provide expert advice on lens types, coatings, and optical product options
• Deliver excellent customer service throughout the eyewear selection and fitting process
• Accurately interpret optical prescriptions and assist in recommending appropriate lenses
• Collaborate with the Optometrist to address specific vision needs of customers
• Conduct precise measurements and adjustments to ensure optimal frame fitting and comfort
• Dispense prescription lenses and educate customers on usage, care, and maintenance
• Manage eyewear orders, including placing, tracking, and inventory restocking
• Maintain accurate records of optical products and ensure timely fulfillment
• Work collaboratively with team members and Optometrists to ensure seamless service delivery
• Ensure quality assurance and accuracy of all eyewear dispensed
• Address and resolve customer feedback or concerns related to eyewear

Job Requirements

• Registered Optician with valid certification
• Proven experience working in an optical or retail eye care environment
• Proficient in interpreting optical prescriptions and product specifications
• Strong knowledge of lens options, frame materials, and optical accessories
• Excellent communication and customer service skills
• Detail-oriented with strong fitting and measurement capabilities
• Familiarity with optical tools, machines, and dispensing techniques
• Able to multitask and thrive in a fast-paced environment
• A collaborative team player with a customer-focused mindset