Operations Trade Lifecycle - Analyst

JPMorganChase; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global financial services firm in Kuala Lumpur is seeking a detail-oriented professional to manage Foreign Exchange and derivatives transactions. You will resolve mismatches, mitigate risks, and maintain client relationships. Ideal candidates will have a bachelor’s in Finance or a related field, along with experience in back-office operations and a strong grasp of financial products. The role offers an opportunity to grow in a collaborative environment.

Qualifications

• Demonstrate solid understanding of Foreign Exchange operations.
• Maintain accuracy under high-pressure scenarios.
• Possess experience in back-office operations.

Responsibilities

• Process Foreign Exchange transactions ensuring timely confirmations.
• Resolve outstanding mismatches as per Service Level Agreements.
• Mitigate risks by reviewing trades and implementing controls.
• Maintain strong client relationships and provide support.

Skills

Understanding of Foreign Exchange and derivatives products

Analytical and problem-solving skills

Effective communication

Ability to work independently

Control mindset for operational risks

Collaboration and organizational skills

Education

Bachelor’s degree in Finance, Economics, Accounting, or related

Tools

Microsoft Office

Job description

Job Description

Are you ready to make an impact in the fast‑paced world of foreign exchange? Join a team where your attention to detail and problem‑solving skills help drive global financial markets. At JPMorgan, you’ll work alongside talented colleagues who are passionate about delivering exceptional client service. This is your opportunity to grow your career and contribute to a dynamic, collaborative environment. Discover how your expertise can help shape the future of market operations.

Job Responsibilities

• Process Foreign Exchange and derivatives confirmation transactions, ensuring all confirmations are matched within required timeframes
• Resolve outstanding mismatches and address issues and queries in line with Service Level Agreements
• Mitigate risk by reviewing trades, identifying gaps, and implementing preventive and detective controls as per business procedures
• Create and publish daily management information reports on key performance and risk indicators
• Build and maintain strong relationships with internal and external clients
• Escalate issues to the team leader within appropriate timeframes
• Apply understanding of key controls and regulatory requirements in daily activities
• Participate in strategic initiatives and identify opportunities for process improvement and workflow efficiency

Required Qualifications, Capabilities, And Skills

• Demonstrate understanding of Foreign Exchange and derivatives products
• Apply knowledge of SWIFT MT messages, payment processing, and CLS settlements
• Exhibit strong analytical and problem‑solving skills to address operational issues
• Communicate effectively, both written and verbal, with stakeholders
• Work independently with minimal supervision
• Perform accurately under high‑pressure, time‑critical conditions
• Maintain a control mindset to identify and mitigate operational risks
• Manage stakeholders effectively
• Collaborate as part of a team and demonstrate strong organizational skills
• Adapt to staggered shift schedules
• Possess experience in an investment banking environment, specifically in back‑office operations
• Show proficiency in Microsoft Office
• Hold a bachelor’s degree in Finance, Economics, Accounting, or a related discipline

Preferred Qualifications, Capabilities, And Skills

• Bring prior experience in break‑resolution or payments investigations roles
• Hold professional qualifications relevant to the role (such as Enhanced Competency Framework certifications, if applicable)
• Demonstrate experience with process improvement initiatives
• Display familiarity with regulatory requirements in foreign exchange operations
• Possess advanced skills in data analysis and reporting
• Show experience working with global teams
• Exhibit adaptability to changing business needs

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.