Operations Manager (Retail - Apparel) - Based in Singapore

Talent Recruit; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading apparel retail group is seeking an experienced Operations Manager to oversee their retail network in Singapore. This role involves ensuring operational excellence, managing P&L performance, and leading a high-performing team. Candidates should have at least 5 years of retail management experience with strong leadership skills. Proficiency in English, Chinese, and Malay is preferred. Attractive monthly performance bonuses are offered.

Benefits

Attractive monthly performance bonuses

Qualifications

• Minimum 5 years of proven retail management experience, preferably within fashion, lifestyle, or consumer goods.
• Strong leadership skills with the ability to develop, mentor, and retain teams.
• Solid understanding of P&L management and experience executing growth strategies.

Responsibilities

• Oversee day-to-day retail operations ensuring customer-focused service delivery.
• Take ownership of P&L performance, implementing strategies to achieve sales targets.
• Lead, train, and motivate staff, fostering teamwork and professional growth.

Skills

Retail management experience

Leadership skills

P&L management

Problem-solving abilities

Proficiency in English

Proficiency in Chinese

Proficiency in Malay

Job description

Company Background

We are representing our client a well-establised apparel retail group with a strong presence in Singapore. Known for their contemporary and functional fashion collections and commitment to quality, they cater to a wide range of customers through both physical stores and an expanding online platform.

As part of their expansion, they are seeking a dynamic and experienced Operations Manager to oversee and drive operational excellence across their retail network.

• Work Location: Singapore
• Attractive monthly performance bonuses (Based on individual and store performance)

Key Responsibilities

• Oversee day-to-day retail operations across outlets, ensuring smooth, efficient, and customer-focused service delivery.
• Take full ownership of P&L performance, implementing strategies to achieve sales and profitability targets in alignment with senior management.
• Lead, train, and motivate staff, fostering a culture of teamwork, accountability, and professional growth.
• Design, coordinate, and implement operational systems that enhance efficiency and deliver consistent excellence in customer experience.
• Monitor and analyze operational performance, providing insights and recommendations for continuous improvement.
• Collaborate with management on business development initiatives, promotions, and strategic projects.

Requirements

• Minimum 5 years of proven retail management experience, preferably within fashion, lifestyle, or consumer goods.
• Strong leadership skills with a demonstrated ability to develop, mentor, and retain high-performing teams.
• Solid understanding of P&L management and experience in executing strategies to drive sales growth.
• Proactive, resourceful, and hands-on, with strong ownership of results.
• Proficiency in English, Chinese, and Malay is preferred to effectively liaise with diverse staff and customers.
• Strong organizational and problem-solving abilities, with an eye for operational details and process improvements.

Qualified and interested candidates may apply online or email your updated resume to:

Adelene | [e-mail] | [phone] (WhatsApp)