Operations Manager (Data Center/ELV)

Career Wise; Kulai; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading data center management firm in Kulai, Malaysia is seeking a Regional Manager to oversee business strategies, achieve sales goals, and manage client relations. Candidates should have a Bachelor's degree related to the data center industry and over three years of experience, including at least two years in a management role. Proficiency in English, Bahasa Melayu, and Mandarin is essential. This role focuses on driving growth in designated regions and maintaining strong client relationships.

Qualifications

• Over 3 years of experience in the data center industry and 2 years in management.
• Proficient in English, Bahasa Melayu, and Mandarin for communication.
• Familiar with data center infrastructure and systems.

Responsibilities

• Achieve assigned targets based on sales goals and market conditions.
• Develop new regions and conduct market analysis.
• Manage client relationships and after-sales services.

Skills

Negotiation skills

Public relations skills

Stress management

Technical capabilities in data centers

Multi-line resource coordination

Education

Bachelor's degree or above in data center industry

Job description

Responsibilities

• Follow the company’s business strategies and policies, and based on the annual sales goals and plans, achieve the assigned targets in accordance with the market conditions of designated region.
• Proactively develop new regions and markets according to annual sales targets.
• Prepare marketing work plans and report sales activities weekly.
• Manage public relations with market clients, suppliers, and third parties. Maintain regular communication, follow-ups, and service.
• Establish and maintain client profiles to ensure long-term cooperative relationships.
• Prepare monthly (or quarterly) market analysis reports for your area and attend company sales meetings as scheduled.
• Support product bidding, contract negotiation, and signing in your market region. Ensure contract fulfillment and coordinate with other departments for product planning and delivery tracking.
• Organize and implement product and service marketing campaigns.
• Manage after-sales services and receivables, ensuring timely payment collection in accordance with contract terms.

Administrative Management Responsibilities

• Responsible for building and training the regional team.
• Strictly enforce company financial and expense policies. Minimize travel, entertainment, and other expenses, and ensure reimbursements comply with standards.
• Draft and implement regulations for managing company headquarters’ fixed assets, consumables, office supplies, etc. Ensure sound policies and proper adherence, while managing administrative budget and cost control.
• Organize and coordinate reception for important visitors, manage internal and external relations, promote company culture and values, and uphold the company’s image.
• Diligently complete other tasks assigned by the company.

Basic Qualification Requirements

• Bachelor's degree or above, with a specialization in the data center industry.
• Over 3 years of experience in the data center industry and at least 2 years in a management role.
• Proficiency in English, Bahasa Melayu and Mandarin as will need to communicate with international team and client.
• Excellent negotiation and public relations skills, with strong stress management capabilities.
• Familiar with data center infrastructure and systems including power distribution, HVAC, fire protection, and security systems.
• Must possess technical and managerial capabilities in coordinating multi-line resources across functional structures of data centers, large-scale IDC operations and large-scale EDC construction and operations.