Operations Leader - Air & Ocean Freight

Monroe Consulting Group; Johor Bahru; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading recruitment firm seeks an Operations Manager for a top freight-forwarding company in Johor Bahru. The role involves overseeing air and ocean shipments, ensuring compliance with regulations, and managing the operations team to achieve performance targets. Candidates should have at least 5 years of experience in international freight forwarding and a strong understanding of operations management. Strong communication and leadership skills are crucial for success in this role.

Qualifications

• Minimum 5 years' experience in international freight forwarding (air and/or ocean).
• Prior experience in an operations leadership or supervisory role.
• Strong understanding of import/export processes and customs compliance.

Responsibilities

• Oversee daily import and export freight operations.
• Lead the operations team to deliver service excellence and productivity.
• Manage customer service delivery across operational activities.

Skills

International freight forwarding experience

Operations leadership

Import/export processes knowledge

Customs compliance understanding

Team leadership

Problem-solving mindset

Effective communication

Tools

CargoWise

Job description

A leading recruitment firm seeks an Operations Manager for a top freight-forwarding company in Johor Bahru. The role involves overseeing air and ocean shipments, ensuring compliance with regulations, and managing the operations team to achieve performance targets. Candidates should have at least 5 years of experience in international freight forwarding and a strong understanding of operations management. Strong communication and leadership skills are crucial for success in this role.