Operations Improvement Lead

AEON Credit Service (M) Bhd; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading consumer financing provider in Kuala Lumpur is seeking a detail-oriented individual to optimize processes and improve operational efficiency. The ideal candidate will hold a diploma or degree and possess 1–2 years of experience in project management. Responsibilities include conducting process analysis, implementing improvement strategies, and ensuring compliance with relevant regulations. Excellent communication skills in both English and Bahasa Malaysia are essential, as well as strong interpersonal skills and a commitment to customer service.

Qualifications

• Minimum 1–2 years of experience in project management or a related field.
• Good PC skills and proficiency in MS Office applications.
• Excellent negotiation and communication skills in English and Bahasa Malaysia.

Responsibilities

• Analyze processes to identify inefficiencies and develop solutions.
• Implement workflow optimization and new technologies to improve efficiency.
• Ensure compliance with laws and industry standards.

Skills

Project management

Communication skills

Problem-solving

Data analysis

Team collaboration

Education

Diploma or Degree in relevant disciplines

Tools

MS Office

Job description

A leading consumer financing provider in Kuala Lumpur is seeking a detail-oriented individual to optimize processes and improve operational efficiency. The ideal candidate will hold a diploma or degree and possess 1–2 years of experience in project management. Responsibilities include conducting process analysis, implementing improvement strategies, and ensuring compliance with relevant regulations. Excellent communication skills in both English and Bahasa Malaysia are essential, as well as strong interpersonal skills and a commitment to customer service.