Operations Executive (Start ASAP)

Prosple; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading FinTech company in Kuala Lumpur is seeking an Operations Executive to support Singapore operations, focusing on credit operations, KYC, and customer service. You will manage Credit-Ops trackers, ensure loan contract compliance, and provide exemplary back-office customer service. The ideal candidate holds a Bachelor's degree and has 1-2 years of relevant experience. This role offers flexible working arrangements and health benefits, positioning you within a dynamic and supportive team environment.

Benefits

Flexible paid vacations

Health insurance coverage

Organizational fitness initiatives

Company laptop

Qualifications

• 1-2 years of experience in banking or trade finance operations.
• Willingness to work in KL Eco City.
• Proficient with MS Office, especially Excel.

Responsibilities

• Update and maintain Credit‑Ops trackers for various products.
• Perform loan contract compliance and accuracy checks.
• Execute KYC and backend onboarding operations for borrowers.
• Provide excellent back‑office customer service.

Skills

Attention to detail

Multitasking

Communication

Collaboration

Problem-solving

MS Office & Excel proficiency

Education

Bachelor’s Degree in Finance, Banking, Economics, or Business

Job description

Operations Executive role supporting Singapore operations with a focus on credit operations, KYC, and customer service at Funding Societies | Modalku.

Your Role

Here’s what you will be doing:

• Update and maintain Credit‑Ops trackers for various products including property, trade facility, invoice financing, working capital, and Experian in alignment with monthly schedules.
• Perform “maker” or “checker” roles for borrowers’ loan contracts to ensure compliance and accuracy.
• Execute KYC and backend onboarding operations for borrowers and investors, prioritizing speed and accuracy.
• Conduct weekly submissions to Enterprise SG for all relevant disbursed loans.
• Perform early redemption calculations for loans on an ad‑hoc basis.
• Provide excellent back‑office customer service focusing on financing stages such as offer acceptance, crowdfunding, and repayments.
• Engage proactively with internal stakeholders including Sales, Credit, CX, Legal to ensure timely and accurate financing processing.
• Assist in structuring and setting processes for variations and new system enhancements.

About You

The company is looking for:

• Bachelor’s Degree in any discipline, preferably Finance, Banking, Economics, or Business & Commerce.
• 1‑2 years’ experience in banking, trade finance operations, credit operations, back office, or credit administration.
• Interns in last semester, fresh graduates, or entry‑level applicants with Upper Second‑Class Honors and above are encouraged to apply; training will be provided.
• Willingness to work in KL Eco City.
• Strong attention to detail and ability to multitask in a fast‑paced environment meeting deadlines.
• Ability to think out‑of‑the‑box for sustainable solutions to constraint problems.
• Confident and clear communicator with excellent collaboration skills across teams.
• Self‑motivated, humble, and a team player.
• Willingness to share knowledge, ideas, and best practices.
• Proficient with MS Office & Excel, with in‑depth understanding of features.
• Strong business acumen and enthusiasm for helping SMEs.

Compensation & Benefits

• Flexible paid vacations and observed holidays including special days like birthdays and work anniversaries.
• Flexible working arrangements to accommodate personal life and working styles.
• Health insurance coverage for employees and dependents.
• Organization‑wide fitness initiatives and well‑being coaching for mental health and wellness.
• Company laptop and support for necessary equipment/tools to enable high productivity.

Training & Development

Training will be provided for interns, fresh graduates, and entry‑level applicants to develop skills required for the role.

This job may close before the stated closing date, you are encouraged to apply as soon as possible.