Operations Executive - Marketing

OrgScale Recruitment Sdn Bhd; Remote; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency is seeking an Operations Executive for a fully remote position focused on retention marketing. The ideal candidate should possess 2–4 years of experience in marketing or related operations roles and demonstrate exceptional ownership, detail orientation, and strong English communication skills. Key responsibilities include managing retention marketing operations across multiple markets and automating workflows to enhance customer retention. Competitive salary and opportunities for growth are offered.

Benefits

Competitive salary based on experience and position level

Fully remote work environment

Paid leave up to 30 days

Opportunities for training and career growth

Qualifications

• 2–4 years of experience in Marketing or equivalent operations roles in tech, finance, or fast-paced corporate environments.
• Ability to present findings and collaborate with senior stakeholders.

Responsibilities

• Manage day-to-day operations of retention marketing teams across 10 markets.
• Reach out to the current customer base using available marketing channels.
• Create, improve, and automate workflows of the team.
• Increase customer retention.

Skills

Detail-oriented

Proactive

Adaptable

Excellent English communication skills

Good communication and problem-solving skills

Tools

Google Sheets

Job description

Location: Fully Remote Work Employment Type: Full-Time

About the Opportunity: Are You Ready to Own Retention Outcomes?

We are seeking a highly detail-oriented and proactive Operations Executive to join our client's Marketing team, focusing specifically on Retention Marketing. This is a critical role where you will be learning and managing the day-to-day operations of teams operating across 10 markets. You will be instrumental in creating efficient workflows and directly increasing customer retention.

If you thrive on process, efficiency, and full ownership of outcomes, this is your next challenge.

🔥 We Need You If You Answer YES to These:

The ideal candidate must meet the following essential criteria to be considered:

Experience: Do you have 2–4 years of experience in Marketing or equivalent operations roles in tech, finance, or fast-paced corporate environments?

Ownership: Are you detail-oriented, proactive, adaptable, and willing to take full ownership of outcomes?

Language & Communication: Do you possess excellent English communication skills and the ability to present findings and collaborate with senior stakeholders?

Tools: Are you proficient in Google Sheets and quick to learn new tools?

Key Responsibilities: Your Core Mission

You will be driving operational excellence within the retention space:

Learn and manage the day to day operations of retention marketing teams that are operating across 10 markets.

Reach out to the current customer base mainly through the use of available marketing channels.

Create, improve, and automate work flows of the team.

Increase customer retention.

🛠️ Qualifications: Skills That Will Give You an Edge

Do you have any of these skills? They will make you a stronger candidate:

Good communication and problem-solving skills.

Benefits: The Rewards & Environment

Salary: Competitive salary (based on experience and position level).

Work Style: Fully remote work in a fast-paced, supportive work environment.

Time Off: Paid leave up to 30 days.

Growth: Opportunities for training and career growth.

Working Time (GMT+7): Monday to Friday (9 am–6 pm).

If you are ready to take full ownership of retention operations, automate processes, and work fully remotely, do submit your application!