Operations and Administrative Executive

Performance Development Consultants; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting firm in Malaysia is seeking an Operations role with responsibilities in training coordination and administrative support. The ideal candidate must have 2-3 years of experience in operations or office administration, strong organizational and communication skills, and proficiency in MS Office applications. The role involves managing training logistics, supervising operations, and handling HR-related administrative tasks. This position offers a dynamic work environment with opportunities for personal growth.

Benefits

Miscellaneous allowance

Medical insurance

Regular hours, Mondays to Fridays

Qualifications

• 2-3 years hands-on experience in operations or office administration.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple tasks.

Responsibilities

• Communicate all pre- and post-training requirements.
• Ensure training logistics align with client expectations.
• Supervise operations supporting training delivery.
• Manage HRDC-related administrative matters.

Skills

Proficiency in MS Office

Attention to detail

Excellent communication skills in BM and English

Good management skills

Problem-solving skills

Strong organizational skills

Leadership skills

Ability to prioritize work

Education

Diploma or Degree in Office Administration or related

Job description

Performance Development Consultants – Selangor

Performance Development Consultants Sdn Bhd (PDC) was formed in early 1995 by a group of professionals in the human resource and management field, with 30 years experience in Malaysia as well as abroad.

It’s objective is to offer strategic and current information and services related to human resources management and training and development. It also aims to empower Malaysian public as well as private sectors to increase productivity, improve performance and gain recognition in innovative organizations.

PDC envisions itself to be the market leader in customer driven organization by constantly reaching for excellence in work and techniques, while upholding high ethical values.

With the framework of our dynamic growth and venturing into using digital tools for our training, we are looking for qualified individuals to join us in this progressive journey. We are looking for people with a passion for their expertise and a passion to impart knowledge to others, to improve life, skills and knowledge.

Operations Role

a) Strategic Planning & Coordination

• Communicate all pre- and post-training requirements with internal teams, clients, and stakeholders.
• Ensure training logistics and requirements are sourced, confirmed, and aligned with client expectations.
• Supervise and coordinate operations across all units supporting training delivery.
• Maintain cost efficiency throughout training processes.

b) Process Compliance & Improvements

• Ensure all processes comply with internal procedures and standards.
• Prepare operational reports and elevate issues or improvements to senior management.
• Identify inefficiencies and recommend process improvements.

c) Special Projects

• Prepare post-delivery reports and performance analysis.
• Identify loss points and operational gaps and propose improvement strategies.
• Support planning, execution, and compliance monitoring for special projects.

Administrative Role

1.Training Coordination

Pre-Training

• Coordinate trainers’ travel arrangements and accommodation.
• Arrange venue logistics, attendance lists, PIC details, training materials, and checklists.

Post-Training

• Manage evaluation forms, attendance records, sign-in sheets, trainer assessments, and follow-up actions.

Documentation

• Prepare and process LOA, confirmations, quotations, agreements, facility documents, and trainer invoices.

2.Office Administration

• Manage all HRDC-related administrative matters.
• Prepare official forms, letters, meeting minutes, and internal memos.
• Oversee office inventory, supplies, and general office upkeep.

3.HR Support

• Handle medical matters and employee’s claims.
• Assist with interviews and recruitment coordination.
• Support staff onboarding and internal training processes.
• Pull out and organize marketing collaterals from internal inventory based on client needs.
• Manage post-marketing processes and requirements end-to-end.
• Track and maintain marketing activities and documentation.

Operations & Admin Job Role Requirements

1. 2-3 year hands‑on experience in operations or/and office administrative position.
2. Diploma or Degree in Office Administration or related.
3. Proficiency in MS Office (MS Word, MS Excel and MS PowerPoint)
4. Good management skill and the ability to prioritize work.
5. Attention to detail and problem solving skills.
6. Excellent written and verbal communication skills in BM and English.
7. Strong organizational skills with the ability to manage multiple-tasks.
8. Can assist with databases and project management software.
9. Good leadership skills to lead the delivery process.
10. Possess own transport with valid driving license and road‑tax.

Performance Development Consultants Sdn Bhd

Kota Damansara, 47810 Petaling Jaya

Tel: [phone]

Email: ********@pdcmsb.com

Additional Company Information

Registration No.

336720-H

Company Size

1 - 50 Employees

Consulting (Business & Management)

Benefits & Others

Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays.