Operation Specialist (fintech)

Hytech Consulting Management Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is seeking an Operation Specialist who will be responsible for reviewing customer accounts and verifying documents. Candidates should possess at least a Primary/Secondary School education and be fluent in English and Mandarin. The role requires a minimum of 1-2 years experience in a related field, proficiency in Microsoft Office, and willingness to work on rotating shifts. This position offers various benefits, including a travel allowance and annual performance bonuses.

Benefits

Dental Claim & Medical Insurance

Travel allowance

Employee Referral Program

Annual performance bonus

Qualifications

• Candidate must possess at least Primary/Secondary School/SPM/O Level.
• Required language: English and Mandarin.
• At least 1-2 years of working experience in the related field is required.
• Proficient in basic office skills such as Word, Excel, and PowerPoint.
• Willing to work on 24/7 rotating shifts (including weekends if required).

Responsibilities

• Responsible for customer data review account opening or process withdrawals.
• Verify documents submitted by client within specific regions.
• Handle customer requests and solve issues by email/live chat.
• Collect and report departmental data.
• Cooperate with various departments to communicate and deal with matters.

Skills

Microsoft Excel

Operations

Education

Primary/Secondary School/SPM/O Level

Tools

Word

PowerPoint

Job description

This job is an Operation Specialist in fintech, where you'll review customer accounts and verify documents. You might like this job because you enjoy solving problems and working with people to make their financial tasks easier!

• Responsible for customer data review account opening or process withdrawals.
• Verify documents submitted by client within specific regions.
• Handle customer requests and solve issue by email/ live chat.
• Collected and reported departmental data.
• Cooperate with various departments to communicate and deal with matters.

Job Requirements

• Candidate must possess at least Primary/Secondary School/SPM/"O" Level/
• Required language: English, Mandarin
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Proficient in basic office skills such as Word, Excel, and PowerPoint.
• Willing to work on 24/7 rotating shifts (Including weekends if required).

Skills

Microsoft Excel

Operations

Dental Claim & Medical Insurance

We support employee well-being care through our subsidy.

Opportunity to expose international career.

Travel allowance

Fix monthly travel allowance to ease your commute.

Employee Referral Program

Employee Referral Program - Refer us your friend and get rewarded!

Annual performance bonus

Discretionary bonus - get rewarded if you and the company performed well!

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies. Our key clients include top trading platforms and cryptocurrency exchanges....