Operation Manager

Find Talent; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A recruitment agency seeks an Operations Manager to oversee production and logistics functions in Selangor, Malaysia. You will coordinate with multiple departments to drive efficiency and maintain product quality, while leading cross-functional teams and optimizing supply chain processes. The ideal candidate has 4–5 years of operations management experience and a bachelor's degree in a related field. Certifications like CSCP or Lean Six Sigma are a plus. Apply to be part of a dynamic team focused on continuous improvement.

Qualifications

• 4–5 years of proven experience in operations management.
• Professional certifications like CSCP or Lean Six Sigma preferred.
• Strong strategic and analytical abilities.

Responsibilities

• Coordinate and oversee production and warehouse operations.
• Manage procurement and logistics to ensure timely delivery.
• Lead cross-functional teams and promote a culture of continuous improvement.
• Prepare operational reports and analyze performance metrics.

Skills

Operational oversight

Team leadership

Analytical skills

Collaboration

Communication

Education

Bachelor’s degree in Operations Management or related field

Tools

ERP platforms

Inventory control systems

Logistics management tools

Job description

Job Description

The Operations Manager is responsible for coordinating and streamlining the functions of production, procurement, warehouse, and logistics to ensure smooth day-to-day operations. This position works collaboratively with multiple departments to drive efficiency, maintain quality benchmarks, and effectively meet customer needs.

Key Responsibilities

Production & Warehouse Management

• Plan, coordinate, and oversee production and warehouse operations to ensure timely output, product quality, and adherence to safety and compliance standards.
• Monitor manufacturing and inventory processes to identify inefficiencies, optimize workflows, and maintain balanced stock levels that prevent shortages or overages.
• Collaborate with production and warehouse teams to streamline operations, enhance productivity, and uphold an organized, safe, and compliant work environment.

Purchasing & Logistics Management

• Oversee end-to-end procurement and logistics operations, ensuring the timely sourcing, transportation, and delivery of materials within budget and quality standards.
• Develop and maintain strong partnerships with suppliers and logistics providers to secure cost efficiency, reliable supply, and favorable terms.
• Monitor and optimize supply chain processes to reduce lead times, control costs, and enhance overall customer satisfaction.
• Ensure all purchasing and logistics activities comply with company policies, financial guidelines, and legal requirements.

Team Leadership & Coordination

• Lead and mentor cross-functional teams across production, purchasing, warehouse, and logistics divisions.
• Promote a culture of collaboration, accountability, and continuous improvement.
• Evaluate team performance against KPIs and implement strategies for consistent improvement.

Reporting & Analysis

• Prepare and review operational reports on production, procurement, inventory, and delivery metrics.
• Analyze performance data to identify trends, inefficiencies, and cost-saving opportunities.
• Present insights and strategic recommendations to senior management for informed decision-making.

Qualifications

• Bachelor’s degree in Operations Management, Supply Chain Management, Business Administration, or a closely related discipline.
• 4–5 years of proven experience in operations management, including hands‑on oversight of production, procurement, warehouse, and logistics operations.
• Professional certifications such as Certified Supply Chain Professional (CSCP) or Lean Six Sigma are highly preferred.
• Proficiency with ERP platforms, inventory control systems, and logistics management tools.
• Excellent interpersonal and communication skills for collaboration with internal teams, executives, and external stakeholders.
• Strong strategic and analytical abilities to diagnose issues, identify root causes, and implement practical solutions that align operational initiatives with overall organizational objectives.