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A leading operational management firm in Nilai is looking for an Operations Manager to oversee project delivery and team management. The role involves planning and executing events, improving operational processes, and ensuring efficient resource management. The ideal candidate should possess strong skills in project management and team leadership. Experience in operational execution and process improvement is essential. Only shortlisted candidates will be contacted. Expected salary and work eligibility questions are included in the application process.
Oversee overall operational execution to ensure the smooth delivery of all projects, programs, events, and daily operations.
Translate management decisions into clear execution plans, timelines, and actionable work plans.
Ensure all deliverables are completed on time, within scope, and within budget.
Plan, coordinate, and execute all company projects and events, including training programs, team‑building activities, public courses, and internal and external events.
Develop execution workflows, timelines, and risk mitigation plans.
Coordinate cross‑functional resources and resolve operational issues and unexpected situations.
Manage daily task allocation and execution progress of the operations team.
Assign responsibilities, monitor deliverables, and ensure results‑driven execution.
Strengthen team productivity, accountability, and work discipline while reducing recurring errors.
Establish, maintain, and continuously improve SOPs, checklists, and operational processes.
Manage operational resources, vendors, and cost control to ensure efficiency.
Improve operational effectiveness, scalability, and process consistency.
Act as the key liaison between management and operational teams.
Provide regular reports on operational progress, challenges, and improvement recommendations.
Lead the resolution of operational emergencies and critical issues.
Detailed responsibilities of the role will be determined according to the individual's experience and competencies.
Due to the high volume of applications, only shortlisted applicants will be contacted.