Operation Assistant

DHL Supply Chain; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a motivated individual to manage hub operations, handle customer interactions regarding product installations and exchanges, and ensure accurate order processing. Candidates should have at least an SPM qualification along with experience in logistics or warehouse settings. This role requires strong customer service skills and adherence to health and safety regulations. The position is based in Bukit Raja, Shah Alam / Petaling Jaya.

Qualifications

• Minimum SPM with working experience in logistics or warehouse.
• Good customer service skills required.
• Must be willing to work in Bukit Raja, Shah Alam / Petaling Jaya.

Responsibilities

• Manage hub and interact with customers for installations and product exchanges.
• Enter orders into the system ensuring accuracy.
• Maintain cleanliness of the workstation and comply with HSE regulations.
• Manage stock by checking and entering inventory into the system.

Skills

Good customer service skills

Education

Minimum SPM

Job description

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Key Responsibilities

• Managing hub and dealing with customers in regards to installation, exchange of product, return or refund / damaged products
• Key in order into the system and ensure all orders received are tally with the system and order number
• To ensure cleanliness of the work station, compliance to HSE regulations.
• Manage stock - inventory, checking stocks, key in stocks into the system
• Must be willing to work in Bukit Raja, Shah Alam / Petaling Jaya

Qualifications & Requirements

• Minimum SPM with working experience in logistic / warehouse.
• Good customer service skills
• Must be able to work in Bukit Raja, Shah Alam / Petaling Jaya