Operation Assistant

Sperton Global AS; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company is seeking operational support staff to assist with daily tasks, billing, and client communication. The ideal candidate will have a minimum of SPM qualification and at least one year of experience in freight forwarding. Strong communication and organizational skills are essential for this role.

Qualifications

• Minimum qualification: SPM.
• At least 1 year of working experience in freight forwarding or related fields.
• Basic knowledge of billing processes.

Responsibilities

• Assist in coordinating and executing daily operational tasks.
• Perform billing and invoicing duties accurately.
• Liaise with clients, vendors, and teams for effective communication.

Skills

Communication

Organizational skills

Data entry

Education

SPM

Tools

Microsoft Office

Job description

Job Responsibilities:

- Assist in coordinating and executing daily operational tasks to ensure smooth workflow.

- Perform billing and invoicing duties accurately and in a timely manner.

- Liaise with clients, vendors, and internal teams to ensure effective communication and task completion.

- Support the operations team in handling documentation, data entry, and coordination tasks.

- Maintain and update operation-related records and reports.

- Assist in resolving basic customer queries or issues related to operations or billing.

- Support any other ad-hoc tasks as assigned by the management.

Requirements:

- Minimum Qualification: SPM

- At least 1 year of working experience in freight forwardingor related fields.

- Basic knowledge of billing processes is an advantage.

- Good communication and organizational skills.

- Able to work independently and as part of a team.

- Proficient in Microsoft Office applications (Excel, Word, etc.).