Operation Admin (6-month Contract)

PERSOL; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A key player in restaurant management is seeking an operational staff member in Kuala Lumpur. You will oversee floor operations, ensuring compliance and cleanliness standards, while acting as a liaison between staff and management. Basic administrative skills and proficiency in Word, Excel, and PowerPoint at an input level are required. This position plays a crucial role in supporting restaurant events and campaigns through effective coordination and management.

Qualifications

• Experience in managing floor operations in a restaurant environment.
• Ability to handle customer complaints and equipment malfunctions.
• Basic knowledge of using Excel, Word, PowerPoint at an input level.

Responsibilities

• Conduct regular walkthroughs to monitor restaurant floor conditions.
• Manage business hours and check cleanliness standards.
• Coordinate compliance matters with alcohol and pork product handling.

Skills

Basic administrative work experience

Basic PC skills

Knowledge of hygiene standards

Job description

You will be responsible for operational tasks that support the smooth management of the entire restaurant floor.

This role serves as a bridge between on‑site operations and back‑office functions, including store support, document preparation, and promotional material creation.

Floor Operations & Management

• Conduct regular walkthroughs and monitor the restaurant floor conditions
• Manage business hours, including opening and closing procedures
• Check cleanliness and hygiene standards
• Manage shared spaces (seating areas, aisles, etc.)
• Communicate and coordinate with store staff and restaurant owners
• Share and enforce operational and facility rules
• Handle initial responses to issues and troubles (equipment malfunctions, customer complaints, etc.)
• Coordinate compliance matters with restaurants handling alcohol and pork products
• Data entry and data aggregation
• Support employees with assigned tasks and follow instructions
• Create POP materials and posters
• Produce and update content for digital signage
• Provide operational support during campaigns and fairs
• Prepare and support operations for events and fairs

MUST TO HAVE:

Basic administrative work experience

Basic PC skills

(Excel, Word, PowerPoint — input level is sufficient)