Onsite & Remote IT Support Engineer

Acclime; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global professional services firm is seeking a proactive Local IT Support Engineer in Kuala Lumpur. The role involves providing onsite and remote support to users, managing IT assets, and ensuring compliance with ISO standards. Candidates should have over 3 years of experience in IT support, strong troubleshooting skills in Windows environments, and familiarity with Microsoft 365. The firm offers a supportive culture and access to modern cloud technologies along with training opportunities.

Benefits

Career development opportunities

Access to training

Supportive culture with growth potential

Qualifications

• 3+ years in IT Support (Level 1/2 or onsite).
• Strong Windows 10/11 troubleshooting skills.
• Familiarity with Microsoft 365 admin basics.

Responsibilities

• Provide onsite & remote IT support for users' devices.
• Troubleshoot Windows OS and MS Office applications.
• Manage IT Service Desk tickets and IT asset inventory.

Skills

Windows 10/11 troubleshooting

Microsoft 365 admin basics

Networking (Wi-Fi, DNS, DHCP, VPN)

Customer service skills

ITSM systems experience

Tools

Microsoft Defender

ManageEngine

Intune

Job description

A global professional services firm is seeking a proactive Local IT Support Engineer in Kuala Lumpur. The role involves providing onsite and remote support to users, managing IT assets, and ensuring compliance with ISO standards. Candidates should have over 3 years of experience in IT support, strong troubleshooting skills in Windows environments, and familiarity with Microsoft 365. The firm offers a supportive culture and access to modern cloud technologies along with training opportunities.