Onsite Network Engineer & Client Services Lead

Graduan; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions provider is seeking a professional to provide onsite technical resources for Connectivity and ICT maintenance contracts across various sectors, including Oil and Gas and Finance. Responsibilities include maintaining network design documentation, analyzing incidents, and preparing reports. Ideal candidates will have a strong understanding of network design and integration, proactive monitoring capabilities, and basic knowledge of relevant tools like VMWare and Active Directory.

Qualifications

• Strong understanding of network design and integration.
• Ability to analyze incidents and recommend resolutions.
• Experience with preventative maintenance in a network environment.

Responsibilities

• Prepare reports as requested by the customer.
• Maintain agency network design documentation.
• Attend network operation meetings to assist customers.
• Analyze and find root causes of network issues.
• Monitor alarms and take necessary action proactively.

Skills

Network design

Incident analysis

Preventive maintenance

Proactive monitoring

Tools

VMWare

Active Directory

HP hardware

Trend Micro

Fortigate

Job description

A technology solutions provider is seeking a professional to provide onsite technical resources for Connectivity and ICT maintenance contracts across various sectors, including Oil and Gas and Finance. Responsibilities include maintaining network design documentation, analyzing incidents, and preparing reports. Ideal candidates will have a strong understanding of network design and integration, proactive monitoring capabilities, and basic knowledge of relevant tools like VMWare and Active Directory.