Onsite IT Helpdesk Technician – Windows & Networking

Telecontinent; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology services provider in Kuala Lumpur is seeking an Onsite Technical Support Specialist to handle troubleshooting and maintenance of IT equipment. The role involves providing onsite support and performing preventive maintenance to ensure smooth IT operations. The ideal candidate should have hands-on experience with PCs and printers, familiarity with Windows OS, and strong problem-solving skills. This position offers a remuneration package of up to RM2500, along with various benefits including annual leave and performance bonuses.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Performance Bonus

Allowance Provided

Annual Bonus

Qualifications

• Any hands-on experience in troubleshooting PCs, laptops, and printers.
• Familiarity with Windows OS, Microsoft Office, and networking basics.
• Strong problem-solving and analytical skills with attention to detail.

Responsibilities

• Provide onsite support for hardware and software issues.
• Diagnose, repair, and maintain IT equipment.
• Install and configure operating systems and applications.
• Respond to service requests within SLA timelines.
• Perform preventive maintenance on IT equipment.
• Document service reports and repair logs.

Skills

Hardware & software troubleshooting

Printer & peripheral support

Windows OS & software installation

Networking basics (LAN/WAN/WiFi)

Customer service & communication

Time management & documentation

Job description

A technology services provider in Kuala Lumpur is seeking an Onsite Technical Support Specialist to handle troubleshooting and maintenance of IT equipment. The role involves providing onsite support and performing preventive maintenance to ensure smooth IT operations. The ideal candidate should have hands-on experience with PCs and printers, familiarity with Windows OS, and strong problem-solving skills. This position offers a remuneration package of up to RM2500, along with various benefits including annual leave and performance bonuses.