Onsite Client Relations & Site Supervisor

NCT Group Of Companies; Batang Kali; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading construction and engineering firm based in Batang Kali is seeking a Customer Relations, Site Supervisor. This full-time, onsite role will involve ensuring customer satisfaction through effective communication, managing customer service interactions, and supporting site activities. The ideal candidate will have strong problem-solving and leadership skills, as well as previous experience in customer support. Join us in delivering exceptional service and maintaining strong client relationships.

Qualifications

• Proven expertise in Customer Satisfaction and Customer Support.
• Strong skills in Communication and Customer Service Management.
• Possess Analytical Skills to interpret feedback.

Responsibilities

• Ensure customer satisfaction through consistent communication.
• Analyze feedback and coordinate project milestones.
• Act as a primary liaison between customers and project teams.

Skills

Customer Satisfaction

Communication

Customer Service Management

Analytical Skills

Problem-solving

Organizational Skills

Leadership

Job description

A leading construction and engineering firm based in Batang Kali is seeking a Customer Relations, Site Supervisor. This full-time, onsite role will involve ensuring customer satisfaction through effective communication, managing customer service interactions, and supporting site activities. The ideal candidate will have strong problem-solving and leadership skills, as well as previous experience in customer support. Join us in delivering exceptional service and maintaining strong client relationships.