Officer, Import Release

Malaysia Airlines; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading airline in Malaysia is seeking a NND Officer Import Release to monitor and support the Import Release process. The role requires 5 years of experience in Cargo Operations along with knowledge of IATA regulations and effective communication skills in Bahasa Malaysia and English. The candidate will handle inquiries regarding cargo issues, submit reports, and liaise with relevant authorities for cargo disposal. This position is essential for ensuring service standards are met in handling cargo operations.

Qualifications

• 5 years of experience in Cargo Operations Field.

Responsibilities

• Monitor and support the Import Release process activities.
• Advise agents/consignees to collect cargo left behind.
• Attend to enquiries regarding mishandled cargo.
• Submit monthly statistics report.
• Liaise with government agencies for unclaimed shipment disposal.

Skills

Knowledge in Cargo Handling and IATA Regulations

Knowledge in LMS System / CWIS System

Interpersonal and communication skills

Fluent in Bahasa Malaysia

Proficient in English

Education

SPM or higher tertiary qualification

Job description

Job Title

NND Officer Import Release

Reports To

Acting Assistant Manager, Import & Landside

Role Purpose

To monitor and support the Import Release process / activities as per requirement and service standard. To ensure all undelivered cargo are notified and confirm to agent for clearance. To ensure unclaimed cargo are handover to KLIA FCZ authority with complete documentation.

Key Responsibility

• Advise agent/consignee to collect the cargo of cases that left behind.
• Attend to enquiries by agent on mishandle cargo.
• Submit monthly statistics report. To compile daily delivery order accordingly.
• Notified agent and consignee for clearance of the cargo and MAHB accordingly.
• Liaise with MAHB and other Government Agencies for the disposal of unclaimed shipment.
• To be witness on behalf of the company during disposing cargo activity with MAB authority at their warehouse.

Qualification & Experience

SPM or higher tertiary qualification with 5 years in Cargo Operations Field

Areas of Experience

• Knowledge in Cargo Handling and IATA Regulations
• Knowledge in LMS System / CWIS System
• Be able to establish effective working relationship with many different people from various levels in the organization.

Personality Traits

• Pleasant with good interpersonal and communication skills.
• Fluent and proficient in Bahasa Malaysia and English.