Office Clerk - Travel Agency

FAA WORLD TRAVEL & TOURS SDN BHD; Hulu Kelang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A travel agency in Hulu Kelang seeks an administrative support specialist to assist with travel reservations and manage client inquiries. The ideal candidate should be fluent in English and Malay, possess strong organizational skills, and have experience in office management. Responsibilities include maintaining records, handling bookings, and supporting team operations. A diploma in tourism or business is a plus. The position offers a basic salary of RM 1,700.00.

Qualifications

• Proven experience in administrative support or office management.
• Basic knowledge of travel reservation systems is an advantage.

Responsibilities

• Provide administrative support and assist with travel reservations.
• Handle client inquiries and manage bookings.
• Maintain records and support the team with office tasks.

Skills

Fluent in English and Malay

Proficiency in Microsoft Office Suite

Ability to multi-task and prioritize

Attention to detail

Excellent communication skills

Strong organizational and time-management skills

Education

Minimum SPM / O-Level or equivalent

Diploma in tourism or business

Job description

Role Description

The ideal candidate will be responsible for providing administrative support and assist with travel reservation, ensuring efficient and smooth daily operations in the agency. Responsibilities include handling client inquiries, managing bookings, maintaining records, and supporting the team in office-related tasks. You will be responsible for completing multi-level tasks in a professional and timely manner.

Qualifications

Experiences:

• Proven experience in administrative support or office management.
• Minimum SPM / O-Level or equivalent; diploma in tourism, business, or administration is a plus.

Skills:

• Fluent in English and Malay (written and spoken).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and other office software.
• Ability to multi-task, organize, and prioritize tasks effectively.
• Attention to detail, accuracy in handling bookings and documentations and problem-solving abilities.
• Can handle emails.
• Excellent communication (verbal and written) and interpersonal skills.
• Strong organizational and time-management skills.
• Basic knowledge of travel reservation system is at advantage.

Basic Salary: RM 1,700.00