OD & Training Specialist/Supervisor - Senai, Johor

Vertiv; Kulai; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global technology company in Kulai, Johor seeks an OD & Training Specialist/Supervisor to develop and coordinate effective training programs. The ideal candidate will manage training schedules, train new hires, and lead training initiatives for Data Center operations. Candidates should have a strong background in training methodologies and experience managing teams. This role emphasizes continuous improvement and engagement in a supportive learning environment.

Qualifications

• 2+ years of experience managing people.
• 2+ years’ experience with Data Center related architecture and procedures.
• Knowledge of traditional and modern training methods.
• Experience designing technical lab environments.

Responsibilities

• Create training schedules and maintain training records.
• Train new hires on company policies and procedures.
• Design training programs to ensure training transfer on the job.
• Drive continuous improvement projects to improve training quality.
• Lead a team of instructors to deliver technical training.

Skills

Problem-solving skills

Public speaking skills

Time management skills

Attention to detail

Leadership skills

Interpersonal skills

Tools

Learning Management System (LMS)

Survey software

Microsoft PowerPoint

Microsoft Excel

Job description

OD & Training Specialist/Supervisor - Senai, Johor

• Always work with Safety, Quality and Respect in Mind. Demonstrates the VALUE in Training.
• Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.
• Train new hires on company policies and procedures and use the best training methods for a specific purpose or audience.
• Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
• Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
• Recruit and train new Trainers, delegate training tasks to the new Trainers and evaluate performance.
• Market company training opportunities to employees and provide information on benefits to encourage participation.
• Inform employees on scheduled training and track their progress.
• Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.
• Lead a team of instructors to design, develop and deliver technical training and development programs for Vertiv Personal.
• Develop effective working relationships with and consult with key stakeholders to support the continual gathering of information, feedback, and input from them in order drive curriculum development/evolution.
• Design training programs to ensure training transfer on the job. This includes course pre-work, instructor lecture, hands‑on lab exercises, post‑work, exams, and on‑the‑job training plans.
• Assist to design and develop training strategy for the organization including technical and non‑technical, onboarding, refresh training, training for new products and enhancement for existing products, etc.
• Assist trainers to develop quarterly and annual technical training calendar.
• Implement a Train‑The‑Trainer certification program.
• Establish technical skill assessment tools to build customized learning programs and curriculums to improve team performance and customer experience.
• Develop standard work for team learning and development journey.
• Manage technical learning centers.
• Apply Adult Learning Theory, eLearning, blended learning methods to improve training effectiveness and students’ learning experience.
• Develop eLearning strategy for technical training delivery and build up eLearning capability of the team, e.g., webinars, video, self‑paced or on‑demand learning methods.
• Leverage Learning Management System (LMS) to house, deploy and track global training initiatives to include certification programs.
• Drive continuous improvement projects to improve training quality and effectiveness.
• Develop and maintain a process to keep track of training records and ensure compliance with internal and external audits.
• Improve training compliance with all safety, quality, and regulatory requirements.
• Other duties and responsibilities as assigned.
• Can explain and demonstrate in clear understanding manner the operation / show the procedures to the operator.

QUALIFICATIONS

• 2+ years of experience managing people.
• 2+ years’ experience with Data Center related architecture, electrical and thermal systems, safety and security and all related procedures.
• Good time management skills, public speaking skills, problem‑solving skills and both verbal and written communication skills
• Proficiency in wordprocessing and presentation software
• Ability to operate media equipment such as projectors and personal computers
• Knowledge about traditional and modern training methods and techniques
• Exceptional organization skills, leadership, and interpersonal skills
• Ability to work with a team and have attention to detail
• Knowledgeable about learning management systems, instructional design and e‑learning platforms
• Ability to handle multiple assignments and assess and analyze data
• Ability to evaluate needs and present effective learning and performance solutions.
• Level of communication skills (both oral and written) and interpersonal skills to effectively interact with all levels of associates on various subject matters and to convey knowledge and ideas in a logical, interesting, and engaging manner to others.
• Level of analytical ability is required to find solutions to difficult human, technical and administrative problems.
• Ability to motivate, influence and coach individuals who do not have a direct reporting relationship to you.
• Experience in public speaking, oral presentations, and delivering technical content in an engaging manner.
• Learning Management System experience, survey software, MS suite (PPT, Project, Word, Excel)
• Knowledge of proven training approaches, as well as the technology to support training.
• Experience designing technical lab environments to support the delivery of Power, Thermal and data center technology topics.
• Experience partnering with senior leadership to build and drive compelling strategies, be it Training or operational, to align with business objectives, and growth needs.
• Qualifi Experience in the engagement and management of Subject Matter Experts to support an effective training delivery model
• Experience with Learning & Development, specifically learning architecture and systems, learner development frameworks, instructional and learning methodologies
• Familiarity with learning tools that enhance blended learning experiences
• Experience with IT best practice frameworks (ITIL, LEAN, Oracle) and Operational Excellence concepts or methodologies.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.