Network Security Specialist

Great Eastern; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading insurance company located in Kuala Lumpur is seeking an experienced IT Network Manager to oversee the technical resources and infrastructure operations. This role involves managing network devices, providing solutions and support, and mentoring junior engineers. Candidates should have a Bachelor’s degree in IT or equivalent, with at least 5 years of relevant experience and strong troubleshooting skills. The role emphasizes teamwork and collaboration across multiple infrastructure teams.

Benefits

Health insurance

Career development opportunities

Performance bonuses

Qualifications

• Minimum 5 years' experience managing and deploying network solutions.
• Strong understanding of network infrastructure and its management.
• Experience with leading performance and capacity testing.

Responsibilities

• Manage network technical resources and operations.
• Provide guidance as the SME for network-related issues.
• Monitor and troubleshoot network infrastructure issues.
• Maintain network documentation and inventory.

Skills

Network troubleshooting

Networking and TCP/IP

Technical documentation

Excellent communication

Teamwork and leadership skills

Education

Bachelor’s degree in Computer Science / IT or Diploma with Certifications

Tools

Cisco

Palo Alto

Juniper

F5 and VMware

Job description

This role will be responsible to manage the network technical resources (this may include networking devices, firewalls, link load balancers, network monitoring, load balancers/ traffic managers, network inventory, configuration settings and files), and be responsible to provide network infrastructure solutions, delivery and support for the group.

This role will also manage the day-to-day activities of the equipment and work closely with GEL partners, vendors and service providers to manage the overall IT network operations including infrastructure operations and the underlying technologies.

• Responsible as the SME for Network to provide guidance to junior network engineers
• Manage (add, maintain and decommission) network devices when required
• Monitor the health of network devices
• Provide technical assistance, support and remediation across all the network devices
• Manage and backup configuration files and settings
• Analysis of infrastructure and capacity planning for future projects/ growth
• Apply patches, firmware upgrades and bug fixes necessary to maintain the safe and reliable operations of the network infrastructure and devices
• Facilitating meetings with various technical teams as well as third party vendors
• Plan and lead network performance, stress and other testing on the network infrastructure landscape
• Work with the infrastructure teams to ensure 100% system uptime and availability
• Manage and execute system/ application installation, patching, rollouts, releases and upgrades
• Troubleshooting and resolving network infrastructure related issues
• Maintain inventory list and network devices, network topology documentation
• Manage and maintain the enterprise monitoring system for network devices
• Adhere to GEL operation processes and procedures, aligned to the GEL group’s processes and standards, (ITMP, ITSS, TSS and etc)
• Manage and maintain network devices to meet SLA
• Manage and maintain network connectivity links
• Work with vendors, partners and service providers to maintain SLA, resolve issues and assess the root cause for remediation
• Participating in GEL DR and BCP planning, exercises and execution

We are looking for people who

• Have a Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications
• At least 5 years’ relevant experience successfully managing and deploying of network solutions or IT systems implementation and integration
• Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams)
• Excellent network troubleshooting skills using various devices, brands and toolsets
• Strong technical understanding of any three of the following:
  • Networking and TCPIP
  • Cisco and Huawei Routing and Switching skillsets
  • IT Security devices, including firewalls such as Palo Alto, Juniper, Fortinet, Cisco etc
  • CASB solutions
  • Network Access Control Solutions
  • F5 and VMware NSX-T & Avi Load balancers
  • Intrusion Prevention Systems or Intrusion Detection Systems
  • Monitoring and alerting solutions
  • Network authentication solutions
• Ability to understand business processes and financial functions a plus
• Strong technical documentation skills
• Experience with leading performance, stress and capacity testing is a plus
• Analytical and intuitive to recognize non-performing or/ and to realize the broader implications of project success or failures from the interdependence in the portfolio
• Excellent communicator with strong influencing skill set and able to manage conflicts
• Team player who can lead in brainstorm session with peers to solve problems and make decisions
• Self-driven with a positive attitude to champion for culture change management initiatives within IT and with interfacing Business stakeholders
• Ability to motivate and enthuse mixed teams to ensure Service delivery and maximize the customer’s experience
• Ability to work with virtual teams from Indonesia, Malaysia and Singapore

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To All Recruitment Agencies

Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .