Network Engineer

Oxydata Software; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT company in Malaysia is seeking an experienced Network Engineer to support and maintain the network infrastructure in Penang. The role requires strong hands-on experience with Cisco switches and Palo Alto firewalls. The successful candidate will troubleshoot network issues, monitor performance, and coordinate with the Taiwan HQ team. Good communication skills in English and Mandarin are essential. The company offers an opportunity to work in a dynamic environment focused on driving digital transformation.

Qualifications

• Minimum 4 years of experience as a Network Engineer or similar role.
• Hands-on experience with Cisco and Palo Alto troubleshooting.
• Fluent in English and Chinese (Mandarin) for team coordination.

Responsibilities

• Troubleshoot and maintain Cisco switches.
• Manage Palo Alto firewalls and document configurations.
• Monitor network performance for stability.

Skills

Cisco switch troubleshooting

Palo Alto firewall management

Communication skills in English

Communication skills in Chinese (Mandarin)

Proactive problem-solving

Tools

Cisco switches

Palo Alto firewalls

Job description

Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and Enterprise Application Development to drive digital transformation for global clients.

We are seeking an experienced Network Engineer to support and maintain the customers network infrastructure in Penang, with a strong focus on Cisco switches, Palo Alto firewalls, and coordination with the Taiwan HQ team.

Responsibilities

• Troubleshoot, maintain, and support Cisco switches.
• Manage and maintain Palo Alto firewalls.
• Perform configuration, tuning, and upgrades on network devices.
• Monitor network performance to ensure stability and high availability.
• Coordinate with Taiwan HQ for configuration adjustments, changes, and escalations.
• Document network configurations, changes, and incident resolutions.
• Provide onsite support in line with the customers working hours.

Requirements

Must-have:

• Minimum 4 years of experience as a Network Engineer or in a similar network-focused role.
• Hands-on experience with Cisco switch troubleshooting and maintenance.
• Hands-on experience with Palo Alto firewall troubleshooting and maintenance.
• Able to take over responsibilities immediately with minimal training.
• Good communication skills in English and Chinese (Mandarin) for coordination with Taiwan HQ.
• Willing and able to work onsite in Penang, following customer working hours.
• Independent, proactive, and able to handle issues with minimal supervision.

Nice-to-have:

• Experience in an enterprise networking or managed services environment.
• Knowledge of routing protocols (e.g. OSPF, BGP).
• Familiarity with VPNs, VLANs, and network security best practices.
• Exposure to network monitoring tools and ticketing systems.
• Relevant certifications such as CCNA/CCNP or Palo Alto Networks certifications.