Multi-Unit F&B Operations & Compliance Manager

Randstad; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A rapidly expanding culinary enterprise is seeking a performance-driven Standard & Compliance Area Operations Manager in Kuala Lumpur. The role involves overseeing brand consistency and compliance at multiple outlets. Candidates should have 3–6 years of F&B management experience and a strong understanding of restaurant operations. Responsibilities include achieving sales targets, coaching managers, ensuring customer satisfaction, and adhering to food safety regulations. This position requires strong leadership, communication skills, and a hands-on approach.

Qualifications

• 3–6 years of F&B management experience, preferably with multi-unit management.
• Ability to travel frequently within the assigned region.

Responsibilities

• Achieve sales and profit targets for the area.
• Lead, coach, and develop Restaurant Managers and Assistant Managers.
• Maintain high customer satisfaction across all outlets.
• Ensure adherence to food safety, hygiene, and health regulations.

Skills

Strong leadership

Coaching

Communication

Restaurant operations understanding

Data analysis

Customer service orientation

Education

Diploma or Degree in Hospitality, Business, F&B Management

Job description

A rapidly expanding culinary enterprise is seeking a performance-driven Standard & Compliance Area Operations Manager in Kuala Lumpur. The role involves overseeing brand consistency and compliance at multiple outlets. Candidates should have 3–6 years of F&B management experience and a strong understanding of restaurant operations. Responsibilities include achieving sales targets, coaching managers, ensuring customer satisfaction, and adhering to food safety regulations. This position requires strong leadership, communication skills, and a hands-on approach.