Multi-Outlet IT & POS Lead

CL Bakery; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A popular bakery chain in Malaysia is seeking an IT Senior Executive to ensure technical support across all outlets. This role includes managing POS systems, troubleshooting IT issues, and maintaining smooth operations of IT infrastructure. The ideal candidate should have a diploma or degree in IT, with experience in retail or F&B environments. Responsibilities also include coordination with vendors and training staff on POS usage, making it crucial for candidates to have strong troubleshooting skills.

Qualifications

• 2–4 years of experience in IT support, preferably in F&B or retail.
• Familiarity with POS systems is a must.
• Ability to work independently and support multiple outlets.

Responsibilities

• Manage installation, configuration, and maintenance of POS systems.
• Handle IT-related requests including laptop and network issues.
• Prepare IT troubleshooting guides and maintain asset lists.

Skills

Troubleshooting

POS systems

Coordination

Technical Support

Education

Diploma or Degree in Information Technology, Computer Science

Tools

StoreHub

Slurp

Toast

Job description

A popular bakery chain in Malaysia is seeking an IT Senior Executive to ensure technical support across all outlets. This role includes managing POS systems, troubleshooting IT issues, and maintaining smooth operations of IT infrastructure. The ideal candidate should have a diploma or degree in IT, with experience in retail or F&B environments. Responsibilities also include coordination with vendors and training staff on POS usage, making it crucial for candidates to have strong troubleshooting skills.