Mortgage Specialist

MoneySmart Group; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading financial services provider is looking for a professional to engage mortgage leads and guide them through the application process. This role requires a strong communicator with experience in the mortgage industry and a sales-oriented mindset. The position offers a fully remote working arrangement for candidates based in Malaysia and performance-based commissions, with comprehensive training provided. Strong computer literacy and the ability to achieve monthly sales targets are essential.

Benefits

Full work-from-home arrangement

Performance-based commissions

Comprehensive training provided

Qualifications

• Clear, confident communicator with strong verbal and written communication skills.
• Highly sales-driven, goal-oriented, and results-focused.
• Proven ability to consistently achieve or exceed monthly sales targets.

Responsibilities

• Engage assigned leads and understand their mortgage requirements.
• Support customers through the application journey until approval.
• Review loans nearing the end of their lock-in period.

Skills

Strong verbal and written communication skills

Sales-driven and goal-oriented

Strong product knowledge of home loans

Resilience and persistence

Computer literacy with CRM systems

Job description

MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.

Mission

MoneySmart generates home loan leads from customers looking to connect with a Mortgage Specialist. You will engage leads, understand their mortgage needs, and guide them through the application process, while driving revenue and ensuring compliance.

Job Offer

This role offers :

• A full work-from-home arrangement for Malaysia based position / hybrid working model for our Singapore based position
• Basesalaryplusperformance-basedcommissionswithhighearningpotential
• ComprehensivetrainingwillbeprovidedonSingaporepropertypurchases,refinancingprocesses,andmortgageproducts
• Flexibilitytobeavailableoutsidestandardworkinghoursmayberequiredtoaccommodatecustomers’schedules

Responsibilities

• Promptlyengageassignedleadsandunderstandtheirmortgagerequirements(newpurchase,refinancing,orcash-out)
• Supportcustomersthroughtheapplicationjourneyuntilapprovalandloancompletion
• Reviewloansnearingtheendoftheirlock-inperiodandadviseonrefinancingopportunities
• Liaisewithbankersonratesandpromotionsasneeded
• Ensurestrictadherencetocompliance,regulatoryrequirements,andinternalpolicies

Requirements

• Clear,confidentcommunicatorwithstrongverbalandwrittencommunicationskills
• Strongproductknowledgeofhomeloansandthebroadermortgageindustry
• Highlysales-driven,goal-oriented,andresults-focused,withtheresilienceandpersistencetonavigatesetbacksandobjections
• Provenabilitytoconsistentlyachieveorexceedmonthlysalestargetsinafast-paced,performance-drivenenvironment
• Strongcomputerliteracy,withhands-onexperienceusingCRMsystemsandhighlymeticulousinadministrativework,includingaccurateapplicationchecksandtimely
• Self-motivated,disciplined,accountable,andcommittedtoachievingmonthlysalestargets

Company Values

• Solveforthecustomer
• Stepupandownit
• Challengethestatusquoanddeliveroutcomes

MoneySmartGroupisanequalopportunityemployer.Pleaseincludeonlyrelevantdetailsandavoidunnecessaryinformation(e.g.,photos,age)inyourjobapplicationtoassistusinensuringthattheinterviewprocessisdevoidofbias.