Mortgage Sales Consultant - Southern Region

RHB Banking Group; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial service provider in Malaysia is seeking a motivated individual for a mortgage sales role. The candidate will identify potential customers, evaluate their financial profiles, and recommend suitable mortgage solutions. Strong communication skills in Bahasa Malaysia and English are essential. This role requires achieving sales targets and maintaining relationships with real estate partners, ensuring excellent customer service throughout the process.

Qualifications

• Proven track record in mortgage or financial sales.
• Strong understanding of mortgage industry and products.
• Excellent communication in Bahasa Malaysia and English.

Responsibilities

• Identify and engage with potential customers.
• Evaluate financial profiles and recommend mortgage products.
• Guide customers through the application process.
• Achieve sales targets through lead generation.
• Build relationships with real estate agents and developers.
• Provide excellent customer service.

Skills

Mortgage/financial sales experience

Communication skills

Interpersonal skills

Customer-centric mindset

Job description

What You’ll Be Doing

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients

What We’re Looking For

• Proven track record in mortgage/financial sales or a similar consultative sales role
• Strong understanding of the mortgage industry, products, and regulatory environment
• Excellent communication and interpersonal skills to engage effectively with customers
• Ability to work independently and as part of a team to achieve sales targets
• Customer‑centric mindset and a genuine desire to help clients achieve their financial goals
• Proficiency in Bahasa Malaysia and English, both written and spoken