Mortgage Sales Consultant

gradmalaysia.com; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial services company in Kuala Lumpur is seeking a passionate Mortgage Sales Consultant to identify customer needs and recommend mortgage solutions. The ideal candidate has a strong track record in financial sales and excellent interpersonal skills. Responsibilities include evaluating customer profiles, guiding clients through the mortgage process, and building relationships with partners. Proficiency in both Bahasa Malaysia and English is essential for success in this role.

Qualifications

• Proven track record in mortgage/financial sales or a similar consultative sales role.
• Strong understanding of the mortgage industry, products, and regulatory environment.
• Proficiency in Bahasa Malaysia and English, both written and spoken.

Responsibilities

• Identify and engage with potential customers to understand their financial needs.
• Evaluate customer financial profiles and recommend suitable mortgage products.
• Guide customers through the mortgage application and approval process.

Skills

Mortgage/financial sales experience

Customer service skills

Communication skills

Teamwork

Customer-centric mindset

Job description

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients
  

What We're Looking For

• Proven track record in mortgage/financial sales or a similar consultative sales role
• Strong understanding of the mortgage industry, products, and regulatory environment
• Excellent communication and interpersonal skills to engage effectively with customers
• Ability to work independently and as part of a team to achieve sales targets
• Customer-centric mindset and a genuine desire to help clients achieve their financial goals
• Proficiency in Bahasa Malaysia and English, both written and spoken