Mobile Service Advisor - Cantonese Speaking

Teleperformance; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service provider in Malaysia is seeking a Mobile Service Advisor who is fluent in Cantonese. This role involves providing personalized mobile consultations, assisting customers with product trials, and maintaining store operations. Ideal candidates have strong communication and customer service skills, with a passion for beauty products. The position offers competitive salary, sales incentives, and opportunities for career growth in the beauty retail industry.

Benefits

Competitive salary and sales incentives

Staff discounts on beauty products

Training and development opportunities

Career growth in the beauty retail industry

Qualifications

• Fluency in Cantonese is a must.
• Experience in retail or beauty is advantageous.
• Ability to work on weekends and public holidays.

Responsibilities

• Provide personalized mobile services consultations.
• Recommend and facilitate product trials.
• Achieve sales targets and handle inventory checks.
• Maintain an organized and appealing store environment.

Skills

Fluent in Cantonese

Strong communication skills

Customer service skills

Team player

Positive attitude

Job description

Mobile Service Advisor - Cantonese Speaking

Fluent in Cantonese (speaking and understanding).

Experience in beauty, cosmetics, skincare, or retail is an added advantage.

Strong communication and customer service skills.

Passionate about mobile products and helping customers feel confident.

Positive attitude, team player, and able to work in a fast-paced environment.

Willing to work on weekends and public holidays (depending on schedule).

Requirements

• Fluent in Cantonese (speaking and understanding).
• Experience in beauty, cosmetics, skincare, or retail is an added advantage.
• Strong communication and customer service skills.
• Passionate about mobile products and helping customers feel confident.
• Positive attitude, team player, and able to work in a fast-paced environment.
• Willing to work on weekends and public holidays (depending on schedule).

Responsibilities

Role Overview

We are looking for a passionate and customer-focused Mobile service Advisor who can speak Cantonese to join our team. The Mobile Service Advisor will be responsible for providing product recommendations, delivering excellent customer service, and supporting daily store operations.

Key Responsibilities

• Greet customers and provide personalised mobile services consultations.
• Recommend products based on customer needs and preferences.
• Assist customers with product trials and samples.
• Achieve daily and monthly sales targets.
• Handle cashiering, stock replenishment, and inventory checks.
• Ensure the store is clean, organised, and visually appealing.
• Build strong customer relationships to encourage repeat sales.

Benefits

• Competitive salary and sales incentives.
• Staff discounts on beauty products.
• Training and development opportunities.
• Career growth in the beauty retail industry.