Mid-Level Product Owner – SME Productization

Kegmil; Johor Bahru; Hybrid; SGD 55,000 - 80,000; Full time

Job summary

A leading company providing Field Service Management software is seeking a strategic Product Owner. This role focuses on developing standardized product packages for SME clients in the Electrical & Electronics industry, ensuring client needs are met while promoting scalable solutions. Located in Singapore, the position requires a candidate with proven experience in SaaS and product ownership, ready to drive collaborative initiatives and improve client satisfaction through effective product design.

Qualifications

• 3–5 years of experience in product ownership or client-facing roles.
• Experience with SaaS platforms, particularly FSM or ERP.
• Strong analytical and documentation skills.

Responsibilities

• Work closely with SME clients to understand operational flows.
• Design package workflows, templates, and configuration blueprints.
• Collaborate with product designers and dev teams for scalable implementations.

Skills

Product Ownership

Business Analysis

Client Communication

Analyzing Patterns

Documentation

Strategic Thinking

SaaS Experience

Understanding SME Culture

Job description

About Us

• Kegmil is a holistic solution provider of mission critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (world leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan)
  
• Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia, and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore etc.
  
• Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others
  

Location: Singapore - relocate or travelling to Singapore to work (hybrid work)
Role

We are seeking a strategically minded Product Owner to pilot the development of standardized product packages for SME clients in key verticals—starting with Electrical & Electronics (E&E). You will be based in Singapore to stay close to client needs while also driving modular, scalable product design.

Responsibilities:

• Work closely with SME clients (mainly E&E, HVAC, and Medical Equipment) to understand core operational flows and pain points.
  
• Design V1 of E&E industry packages: workflows, job templates, checklists, and configuration blueprints.
  
• Prioritize features with scalability and reuse in mind; avoid one-off customization traps.
  
• Collaborate with product designers, dev teams, and QA to define scalable implementations.
  
• Build and maintain documentation and playbooks for rollout, training, and onboarding.
  
• Test and validate assumptions across different clients in the same industry.
  
• Track metrics for package adoption and client satisfaction.
  

Required Skills:

• 3–5 years of experience in product ownership, business analysis, or client-facing implementation roles.
  
• Experience working with SaaS platforms, especially in FSM, ERP, or B2B operations.
  
• Excellent client communication and pattern recognition skills.
  
• Strong analytical and documentation abilities.
  
• Strategic thinker with execution discipline.
  
• Understanding of SME business culture in Singapore is a strong plus.