Overview
As a Regional Planner based in Malaysia, your work will have a direct impact on customer satisfaction and operational continuity. By accurately forecasting demand, managing inventory levels, and expediting critical parts, you will help minimize downtime for customers and ensure smooth operations across the region. Your ability to optimize inventory and enforce efficient workflows will drive cost savings and improve service responsiveness.
Primary Responsibilities
- Responsible for planning and monitoring the spares parts used in customer consignment/ regional depots and customers.
- From historical usage develop and maintain plan for every part. Use the plan for every part data to update and maintain in SPM for forecasting purposes.
- Partner with the regional planning team to understand the business requirements (demand forecast drivers) to determine proper stocking and replenishment level.
- Excess Inventory Management (Rebalancing, Part Transition, STO Cancellation, E&O analysis)
- Develop and enforce business processes and workflows to enable efficient and effective operations
- Review and React to Zero bin/low inventory levels – Part Shortage Management
- Expedite Critical parts required by customers thru QBETs/QBHOTs interfacing with the Escalations team
- New Tool deployments with exploding BOM Structure and loading new/adjust existing planning levels after financial analysis
- Track and Monitor Regional KPIs for Depots/Critical Customers/Consignment Locations
- Conduct Root Cause and Corrective Action analyses for unexpected, undesirable results and present them to management
Eligibility Criteria
- Min 4 years of experience
- Experience as a Customer/Regional Planner interacting with international Customers preferably in the APJ Region
- Degree in the field of supply chain/business operations/equivalent
Mandatory Skills
- Strong skills in the areas of service parts/spares parts planning along with strong analytical, problem solving and system skills
- Proficiency in SAP MM or worked in any ERP, MS Office Skills (Excel, Word, PowerPoint, SharePoint)
- High energy, strong work ethic, adaptive, able to meet tight deadlines
- Proven ability and skill set to analyze, document and improve business processes with sustained results
- High level of customer interfacing skills, effective listener, professional and courteous
- Excellent verbal and written communication skills, able to communicate cross-functionally across multiple geo locations
- Strong interpersonal skills, with a desire to work as part of a global team
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